How to Connect a Canon Printer to WiFi

Introduction

In This Guide
You'll Learn:
  • How to connect your Canon printer to Wi-Fi and what you can do if you've lost the Wi-Fi credentials or are seeing poor network performance.

1 Credentials

In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
Default Wi-Fi credentials highlighted on router / gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

? Do you know your wireless network name and password?

  1. Yes
  2. No

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In This Guide
You'll Learn:
  • How to connect your Canon printer to Wi-Fi and what you can do if you've lost the Wi-Fi credentials or are seeing poor network performance.
In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
Default Wi-Fi credentials highlighted on router / gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

There are two basic methods used for wireless printer connection setup:

  • Wireless Setup Wizard - You will need access to the printer's display screen.
  • USB Setup - Requires a PC or Mac and printer software.
  1. Press the Home button on the printer.
    Diagram of printer showing home button
  2. Use the Up and Down buttons to select WLAN Setup and press the left function button located below the display.
    Diagram showing the function keys of the printer
  3. You will now be prompted to hit the WPS button on your router. To manually connect to Wi-Fi (Recommended), press the Stop / Reset button as show on the display.
    WPS Message on printer screen
  4. Select the Standard Setup, then press the OK button.
    Wireless LAN setup menu with Standard Setup selected
  5. Use the up and down arrows to select your Wireless Network and then press the OK button.
    Select Access Point with example network selected
  6. Next you will be prompted to enter in your Wireless Passphrase (Security Key) you use to join the wireless network. Press the OK button to enter / edit your Wireless Passphrase
    Screen to enter your wireless passphrase
  7. Using the arrow keys and the OK button select a character, enter in your wireless passphrase by using the arrow keys. When you are done with this press press the left function button to select Done.
    Diagram showing different printer functions

    Password entry is case sensitive so press the center function button to switch between lower case, upper case and numeric characters.

  8. Press the left function button to End Setup.
    Enter passphrase screen
  9. You should now get a message stating you have connected to the access point. Press the left function button to finish setup.
    Screen indicating your printer is connected to Wi-Fi
To help troubleshoot the problem we should check if other devices can connect to the wireless network.
Retry the network using the confirmed wireless network name and password.

At this time, Canon has not indicated that there are any compatibility issues with specific models of networking equipment on the market. To ensure that your specific networking equipment and all settings will work properly with your Canon printer, please reach out to the manufacturer directly for further assistance.

Some wireless routers broadcast a dual-band wireless signal and provide both 2.4GHz and 5GHz wireless networks. Your device may not see the 5GHz network, which is completely normal. Not all devices contain the antenna to communicate on the 5GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.

  1. Open a web browser and navigate to https://www.usa.canon.com
  2. Click on Support and then Drivers & Downloads.
    Support and Drivers & Downloads options highlighted on Canon webpage.

  3. Enter the model of your device, and select it from the drop down and then click on Go.
    Device search box with Go button highlighted.

  4. Scroll down to where recommended driver is and click Select.
    Driver software results page with Select button highlighted.

  5. Click Download to start the download process.
    Selected driver download page with Download button highlighted.

  6. Open the file downloaded to proceed to setup.
    Edge / Internet Explorer Click on Run to start the installer.
    Internet Explorer file download pop-up with Run option highlighted.
    Google Chrome Click the file downloaded in the bottom left corner.
    Google Chrome file download bottom bar with downloading driver highlighted.
    Mozilla Firefox Click Save File, click the Download Arrow, and click the file you downloaded.
    Mozile Firefox file download pop-up with Save File button highlighted.

    Mozile Firefox download drop down menu with download button and downloaded driver highlighted.
    Safari (Apple) Click the Download Arrow and select the file to open.
    Sarari download drop down menu with download button and downloaded driver highlighted.

    Canon typically uses self-extracting installers. This means that once you open the downloaded file that the installer program should launch automatically.

Before starting the USB to Wi-Fi setup process, be sure to unplug the USB cable from the computer and printer. You will be asked to connect it later during the setup process.

  1. Click Next to start install.
    Setup introduction with Next highlighted
  2. Select your region and click Next to continue.
    Setup page with different regions listed and Next button his highlighted
  3. Click Yes to agree to the License Agreement.
    License agreement with Yes highlighted
  4. Select "Use printer with wireless LAN connection" and click Next to continue.
    Printer connection method with Use printer with wireless lan connection and the next button highlighted
  5. Click "Setup the network connection via USB" and click Next to continue.
    setup page with Setup network connection with USB box highlighted and Next highlighted
  6. Connect the printer and computer via USB cable.
    Status page waiting for your to plug in the printer to the U S B port
  7. If you are already connected to Wi-Fi, you can hit Yes to automatically connect your printer to that Wi-Fi network.
    Conformation of which network to automatically connect to with Yes highlighted
  8. If you are not connected to Wi-Fi on your computer, select your wireless network from the list, enter your Wireless Security Key (Wi-Fi Password), and then hit Connect to continue.
    Network setup page with the List of networks, security key, and connect button highlighted
  9. Disconnect the USB cable and click Next to continue.
    Message to unplug the USB cable from the computer and printer
  10. Once finished you will get an overview of the setup. Press Complete to finish the wireless setup.
    Status page with complete highlighted
To help troubleshoot the problem we should check if other devices can connect to the wireless network.
Retry the network using the confirmed wireless network name and password.
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