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How to Check the Network Status of Sonos Product

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.

Introduction

In this guide, we'll go over how to check the network status of your Sonos speakers by using the Sonos Controller app. The app displays information about all of the Sonos products in your home, including whether your system is operating in a wireless or wired setup. If you're having connectivity issues, or if you are simply curious and want to check the status of your devices, you're in the right place. Have your computer or mobile device with the Sonos app handy, and we'll demonstrate how to check.
Before You Begin:
The Sonos Controller app must already be installed.
A sonos one on a desk

1 Check Network Status via the Sonos App

No matter what device you control Sonos speakers from, information about all the Sonos speakers in your home will be displayed once you access the About My Sonos System section of the app. This means that checking your speaker status doesn't need to be done from multiple devices. Simply use whichever device you typically access the Sonos app with the most.

The About My Sonos System information panel will display all the information about your current setup. In terms of checking the network status of your Sonos speakers, there are a few codes to be aware of:

WM:0 This speaker is currently wired.
WM:1 This speaker is being used wirelessly.
WM:2 This speaker is currently bonded as a surround speaker to another device.

Select your device from the available options to learn how to access the About My Sonos System information panel to check your status:

iOS or Android
  1. Open the Sonos app.
    Sonos
  2. Then select the More tab.
      The more tab
  3. Press the Settings settings button in the menu.
     Setting selection
  4. Then proceed to the About my Sonos System tab. 
      About my Sonos system
  5. The About My Sonos System screen will display all of the Sonos products currently connected in your household, and whether they are connected to your home’s WiFi (wireless setup) or the dedicated Sonos network (wired setup). Look for the WM (Wireless Mode) code to determine your speaker's network status.
    Sonos information for mobile devices
macOS
  1. Launch the Sonos app.
     
  2. Click Sonos within the menu bar, then click About My Sonos System.
    Sonos menu bar and the about my sonos system selection
  3. The About My Sonos System screen will display all of the Sonos products currently connected in your household, and whether they are connected to your home’s WiFi (wireless setup) or the dedicated Sonos network (wired setup). Look for the WM (Wireless Mode) code to determine your speaker's network status.
    macOS sonos information
Windows
  1. Open the Sonos app.
    Sonos
  2. Select Help.
    The help menu
  3. Select About My Sonos System.
  4. The About My Sonos System screen will display all of the Sonos products currently connected in your household, and whether they are connected to your home’s WiFi (wireless setup) or the dedicated Sonos network (wired setup). Look for the WM (Wireless Mode) code to determine your speaker's network status.
    Sonos controller information for windows

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In this guide, we'll go over how to check the network status of your Sonos speakers by using the Sonos Controller app. The app displays information about all of the Sonos products in your home, including whether your system is operating in a wireless or wired setup. If you're having connectivity issues, or if you are simply curious and want to check the status of your devices, you're in the right place. Have your computer or mobile device with the Sonos app handy, and we'll demonstrate how to check.
Before You Begin:
The Sonos Controller app must already be installed.
A sonos one on a desk

No matter what device you control Sonos speakers from, information about all the Sonos speakers in your home will be displayed once you access the About My Sonos System section of the app. This means that checking your speaker status doesn't need to be done from multiple devices. Simply use whichever device you typically access the Sonos app with the most.

The About My Sonos System information panel will display all the information about your current setup. In terms of checking the network status of your Sonos speakers, there are a few codes to be aware of:

WM:0 This speaker is currently wired.
WM:1 This speaker is being used wirelessly.
WM:2 This speaker is currently bonded as a surround speaker to another device.

Select your device from the available options to learn how to access the About My Sonos System information panel to check your status:

iOS or Android
  1. Open the Sonos app.
    Sonos
  2. Then select the More tab.
      The more tab
  3. Press the Settings settings button in the menu.
     Setting selection
  4. Then proceed to the About my Sonos System tab. 
      About my Sonos system
  5. The About My Sonos System screen will display all of the Sonos products currently connected in your household, and whether they are connected to your home’s WiFi (wireless setup) or the dedicated Sonos network (wired setup). Look for the WM (Wireless Mode) code to determine your speaker's network status.
    Sonos information for mobile devices
macOS
  1. Launch the Sonos app.
     
  2. Click Sonos within the menu bar, then click About My Sonos System.
    Sonos menu bar and the about my sonos system selection
  3. The About My Sonos System screen will display all of the Sonos products currently connected in your household, and whether they are connected to your home’s WiFi (wireless setup) or the dedicated Sonos network (wired setup). Look for the WM (Wireless Mode) code to determine your speaker's network status.
    macOS sonos information
Windows
  1. Open the Sonos app.
    Sonos
  2. Select Help.
    The help menu
  3. Select About My Sonos System.
  4. The About My Sonos System screen will display all of the Sonos products currently connected in your household, and whether they are connected to your home’s WiFi (wireless setup) or the dedicated Sonos network (wired setup). Look for the WM (Wireless Mode) code to determine your speaker's network status.
    Sonos controller information for windows