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How to Check Connection on Xbox 360

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.

Introduction

Making sure your Xbox 360 is online with a good connection is often the first step in determining any other problems you may be having.

This guide will walk you through making sure your console is online, and offer to help guide you through getting it back online if problems arise.

Xbox 360 Logo

1 Test internet connection

  1. Go to Settings and select System.
    Settings menu with System selected. Screenshot.
  2. Select Network Settings.
    System Settings with Network Settings selected. Screenshot.
  3. Select your network from the list, it has a check mark in the corner.
    Network Settings with example network selected. Screenshot.
  4. Select Test Xbox LIVE Connection.
    Network Settings with Test Xbox LIVE Connection selected. Screenshot.

By testing your Xbox Live connection, your Xbox will automatically check for any system updates. If prompted, choose Yes to perform the update.

? Is your Xbox 360 Online?

  1. Yes
  2. No

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Making sure your Xbox 360 is online with a good connection is often the first step in determining any other problems you may be having.

This guide will walk you through making sure your console is online, and offer to help guide you through getting it back online if problems arise.

Xbox 360 Logo

  1. Go to Settings and select System.
    Settings menu with System selected. Screenshot.
  2. Select Network Settings.
    System Settings with Network Settings selected. Screenshot.
  3. Select your network from the list, it has a check mark in the corner.
    Network Settings with example network selected. Screenshot.
  4. Select Test Xbox LIVE Connection.
    Network Settings with Test Xbox LIVE Connection selected. Screenshot.

By testing your Xbox Live connection, your Xbox will automatically check for any system updates. If prompted, choose Yes to perform the update.

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