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How to Check Connection on PlayStation 4

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.

Introduction

Making sure your PlayStation 4 is online with a good connection is often the first step in determining any other problems you may be having.

This guide will walk you through making sure your console is online, and offer to help guide you through getting it back online if problems arise.

PlayStation 4.

1 Test Connection

To test your Internet connection, follow these steps:

  1. Select Settings.
    PlayStation 4 menu.
  2. Select Network.
    Settings screen.
  3. Select Test Internet Connection.
    Network screen.

? Is your Playstation 4 online?

  1. Yes
  2. No

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Making sure your PlayStation 4 is online with a good connection is often the first step in determining any other problems you may be having.

This guide will walk you through making sure your console is online, and offer to help guide you through getting it back online if problems arise.

PlayStation 4.

To test your Internet connection, follow these steps:

  1. Select Settings.
    PlayStation 4 menu.
  2. Select Network.
    Settings screen.
  3. Select Test Internet Connection.
    Network screen.

We have a guide to walk you through getting your PlayStation 4 online.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.