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How to Check Connection on LG Smart TV

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Support.com Tech Pro Team
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Introduction

Making sure your LG Smart TV is connected to the Internet is often helpful to make sure your various services, such as Netflix, will operate properly. It is also helpful if you wish to make certain changes to your home network, to ensure the continued operation of your LG Smart TV.

This guide will take you through, step by step, locating the network settings.

LG Logo.

1 Determine Platform

We must determine which platform is loaded on your LG Smart TV before beginning. Newer TVs released after 2014 will have webOS. Older models released between 2011 and 2015 will have NetCast. See the images below to help tell the difference.

  • Using webOS
    LG Smart TV using webOS.

  • Using Netcast
    LG Smart TV using Netcast.

? Which platform are you using?

  1. webOS
  2. Netcast

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Making sure your LG Smart TV is connected to the Internet is often helpful to make sure your various services, such as Netflix, will operate properly. It is also helpful if you wish to make certain changes to your home network, to ensure the continued operation of your LG Smart TV.

This guide will take you through, step by step, locating the network settings.

LG Logo.

We must determine which platform is loaded on your LG Smart TV before beginning. Newer TVs released after 2014 will have webOS. Older models released between 2011 and 2015 will have NetCast. See the images below to help tell the difference.

  • Using webOS
    LG Smart TV using webOS.

  • Using Netcast
    LG Smart TV using Netcast.
  1. Push the Home button on your remote.
    Remote with Home button highlighted.
  2. Select the Settings gear icon in the top-right corner.
    Home menu overlay inset with settings highlighted.
  3. Select All Settings at the bottom right.
    Settings overlay inset with All Settings highlighted.
  4. Select Network. Then, look under Wired Conection (Ethernet) and Wi-Fi Connection; one will state that it is "Connected to Internet". Select the item that is connected.
    Network settings with Wired and Wi-Fi connections highlighted.
  5. On this screen, you'll be shown if you are connected (at the top), as well as all information related to your connection.
    Connection status screen.
  1. Press the Settings button on your remote.
    Remote inset with Settings button highlighted.
  2. Select Network, then Network Status.
    Settings with Network and Network Status highlighted.
  3. You can view all your connection information on this screen.