Need help?

Chat with a Tech Pro about services & pricing.

Special Offer: All students, parents, & educators get 50% off tech support for the entire school year. Select the Support - Annual plan and enter code “EdTech50” during checkout.

How to Change Property Address of ecobee Account

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

In This Guide
Introduction:
  • Your ecobee Smart Thermostat uses your address to determine local time and local weather conditions. Local weather information is used to determine the best way to heat or cool your house. Because of this, it is important to ensure that your ecobee account is always using the correct address.
Ecobee

1 Set Location

  1. Open your preferred web browser and navigate to https://www.ecobee.com/home.
    Ecobee home url
  2. Enter your ecobee account credentials, then click Sign In.
    Logging in
  3. Select Settings.
    Settings button
  4. Select Location.
    Location button
  5. Type in your new address.
    Typing in your new address
  6. Select Save.
    Selecting save

We're here to help!

chat
Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

In This Guide
Introduction:
  • Your ecobee Smart Thermostat uses your address to determine local time and local weather conditions. Local weather information is used to determine the best way to heat or cool your house. Because of this, it is important to ensure that your ecobee account is always using the correct address.
Ecobee
  1. Open your preferred web browser and navigate to https://www.ecobee.com/home.
    Ecobee home url
  2. Enter your ecobee account credentials, then click Sign In.
    Logging in
  3. Select Settings.
    Settings button
  4. Select Location.
    Location button
  5. Type in your new address.
    Typing in your new address
  6. Select Save.
    Selecting save