Need help?

Chat with a Tech Pro about services & pricing.

Special Offer: All students, parents, & educators get 50% off tech support for the entire school year. Select the Support - Annual plan and enter code “EdTech50” during checkout.

Android

How to instructions for Samsung Galaxy, HTC, LG and others, including WiFi, bluetooth, messaging, security, music, screenshots, data usage, and more.

Connect with a Tech Pro any time for expert help.

"Emergency Calls Only" Error Fix for Android Phone
If your phone is stuck making Emergency Calls only, it may have a problem with your cellular provider, your SIM card, or the settings on your device.
Troubleshoot
Android Accessibility Overview
A general overview of Accessibility options for Android devices and instructions on how to enable them.
Guide
Fix Call or Audio Quality Android Phone or Tablet
Troubleshoot audio issues that can happen on your Android smartphone while playing back audio or while you are on a phone call.
Troubleshoot
How to Add a Bookmark to an Android Phone or Tablet
Learn how to create bookmarks for your favorite websites on your Android phone or tablet for quick access in the future.
Guide
How to Add Contacts on an Android Phone or Tablet
Learn how to add contacts to your Android phone or tablet with the Contacts app, using the dialpad or from your call history and messages.
Guide
How to Backup an Android Phone or Tablet
Backing up your Android device's contacts, apps, and settings to Google Drive gives you a safety net in case something happens to your phone or tablet.
Guide
How to Backup Photos Videos on Android Phone Tablet
Learn how to back up your Android device's photos and videos using the Google Photos app to keep them safe should anything happen to your device.
Guide
How to Cast Content from an Android Phone or Tablet
Learn how to cast content from an Android smartphone or tablet to a display with Chromecast Built-in or connected to a Chromecast media player.
Guide
How to Cast Hulu from an Android Phone or Tablet
Learn how to cast Hulu content from an Android smartphone or tablet to a display with Chromecast Built-in or connected to a Chromecast media player.
Guide
How to Cast Netflix from an Android Phone or Tablet
Learn how to cast Netflix content from an Android smartphone or tablet to a display with Chromecast Built-in or connected to a Chromecast media player.
Guide
How to Cast Pandora from an Android Phone or Tablet
Learn how to cast Pandora content from an Android smartphone or tablet to a display with Chromecast Built-in or connected to a Chromecast media player.
Guide
How to Cast YouTube from an Android Phone or Tablet
Learn how to cast YouTube content from an Android smartphone or tablet to a display with Chromecast Built-in or connected to a Chromecast media player.
Guide
How to Change Ringtone on Android Phone Tablet
You can customize ringtones on your Android phone and associate specific ringtones with your contacts.
Guide
How to Check and Reduce Data Usage on Android Phone
If you're on a data cap or paying per each bit of data used, you'll want to regularly check your data usage on your Android device so you don't go over.
Guide
How to Check Connection on Android Phone
If you are unsure if your phone is connected to your cellular network or Wi-Fi connection, there are different menus which can show you this information.
Guide
How to Clear Notifications on Android Phone Tablet
Clear the notification slides off the screen of your Android phone or tablet. You can clear them individually or all at once.
Guide
How to Connect a Smartphone to a Car Stereo
Learn how to connect your phone to a car's stereo using a 3.5mm audio cable, USB cable, Bluetooth or other methods.
Guide
How to Connect an Android Phone or Tablet to WiFi
Learn how to connect your Android Phone or Tablet to WiFi and what you can do if you've lost the WiFi credentials or are having connection issues.
Guide
How to Connect Phone Tablet to DLNA Media Server
Learn how to set up and use a DLNA server on your Windows computer to allow a DLNA client such as VLC to connect and watch video.
Guide
How To Delete Saved YouTube Videos on Android
This is a guide on how to delete saved videos individually and in a batch from the offline folder of the YouTube app for android.
Guide
How to Delete Text Messages Android Phone or Tablet
Learn how you can de-clutter your Android phone or tablet by deleting old or unwanted text messages.
Guide
How to Download Movies and TV Shows from Netflix
Using the Netflix app on your device, you can download available movies and TV shows to your Windows, Mac, Android or iOS device and watch them later.
Guide
How to Download Online Video and Pictures on Android
Find a funny cat pic you wish to save for later? You can download video, songs, images and more from the world wide web to your Android.
Guide
How to Factory Reset an Android Phone or Tablet
Restore your Android Phone or Tablet to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons.
Guide
How to Fix "No SIM Card Installed" on Android Phone
Fix the "No SIM Card Installed" error message you may get on your Android phone by changing the cellular settings or reseating the SIM card.
Troubleshoot
How to Fix App Issues on an Android Phone or Tablet
Apps that are pre-loaded or installed on your Android Phone or Tablet may not work or have issues. Here's what to do.
Troubleshoot
How to Fix Apps on an Android Phone or Tablet
Your Android Phone or Tablet let's you download and install games and apps. When those apps don't work properly you may need to reinstall them.
Troubleshoot
How to Fix Boot Issues on Android Phone or Tablet
Learn how to troubleshoot issues that have caused your Android Phone or Tablet to not fully load or simply have no display.
Troubleshoot
How to Fix Can't Unlock Android Phone or Tablet
Steps to get your Android phone or tablet unlocked whether you lock it with a PIN, fingerprint or face recognition.
Troubleshoot
How to Fix Email Not Working in Android Mail App
This guide will help you solve problems you may have with your Android device not sending, receiving, or syncing your email.
Troubleshoot
How to Fix Freezing on an Android Phone or Tablet
Learn the common causes and how to fix the reasons your Android phone or tablet may freeze or crash.
Troubleshoot
How to Fix Google Account Sign-In Android Phone
Use this guide to fix forgotten passwords and other account issues so you can log back into your Google Account on your Android Phone or Tablet.
Troubleshoot
How to Fix Issues with Netflix On an Android Phone
Learn how to resolve common issues with Netflix on your Android Phone so you can get back to streaming.
Troubleshoot
How To Fix No Service & No Signal Message on Android
No Service or searching errors on your Android smartphone indicate the device cannot find a signal from your cellular carrier.
Troubleshoot
How to Fix Not Charging on Android Phone or Tablet
How to check settings and perform basic maintanance on your Android phone or tablet to resolve overheating problems.
Troubleshoot
How to Fix Overheating Android Phone or Tablet
Use this guide to learn best practices and configure your Android Phone or Tablet to reduce heat or identify a potential hardware issue.
Troubleshoot
How to Fix Poor Battery Life on Android Phone Tablet
Learn how to improve the battery life of your Android phone or tablet with these simple checks your can try yourself.
Troubleshoot
How to Fix Sync Issues for an Android Phone
A guide to help fix sync issues with various cloud accounts like Google, Facebook, email, and many others on your Android smartphone.
Troubleshoot
How to Fix Text Too Big or Small Android Phone Tablet
Learn how to configure the display resolution on your Android phone or tablet to make text more readable.
Guide
How to Fix WiFi Connection on Android Phone Tablet
Learn how to troubleshoot network connection issues on your Android phone or tablet to regain access to the Internet.
Troubleshoot
How to Free Up Storage Space on Android
Learn how to manage the data storage on your Android phone or tablet by removing unneeded apps or adding cloud storage for extended capacity.
Guide
How to Install Cortana App on Android Phone Tablet
Cortana is your digital assistant capable of keeping your schedule, sending emails, and more. Get help installing Microsoft Cortana App on your Android device.
Guide
How to Install the Spotify App
Install Spotify onto a multitude of different devices such as iPhones, Android tablets, Samsung Smart TVs, and more so you can enjoy your music anywhere.
Guide
How to Install the Teamviewer App
TeamViewer allows you to remotely control, share, and send files from a remote computer and the device you're using.
Guide
How to Keep an Android Phone or Tablet Secure
Learn how enabling a screen lock, setting up fingerprints, disabling unknown sources and exercising caution can keep your Android Phone secure.
Guide
How to Message On an Android Phone or Tablet
Compose a text message, add photos or videos to a text message, and then send it from your Android Phone or Tablet.
Guide
How to Open Email Attachments in Android Mail App
This guide will help you open attachments in Gmail, as well as how to troubleshoot common problems with attachments.
Guide
How to Pair Bluetooth Device on Android Phone Tablet
Learn how to pair your Android Phone with Bluetooth-enabled devices such as computers, headsets or keyboards.
Guide
How to Prevent Malware on an Android Phone or Tablet
Malware can be easily downloaded on Android devices but a few simple tips can lock down your device and keep it secure.
Guide
How To Protect And Strengthen The Security Of Android Devices
As with most Internet-enabled devices, smartphones are no different when it comes to security. Android devices come with a wide variety of features to keep users’ data secure and private if properly harnessed. This guide explores a few ways to beef up the security of Android devices.
Blog
How to Recover Deleted Files on Android Phone Tablet
Learn how you may be able to undo an accidental file deletion that's caused you to lose photos on your Android phone or tablet.
Troubleshoot
How to Repair an Android Phone Screen
Learn how to fix your Android Phone screen, video issues and recognize when you need to send it away for repairs.
Troubleshoot
How to Save Contacts from an Android Phone or Tablet
Learn how to export your contacts saved on your Android smartphone or tablet and create an offline backup.
Guide
How to Set Up an Android Phone
This guide will take you through unboxing and first time setup of your Android Phone, along with first time setup of the software.
Guide
How to Set Up Google Family Link Parental Controls
Set screen-time limits, bedtimes, time limits on apps, filter explicit sites and YouTube, and location tracking for Android phones, tablets and Chromebooks.
Guide
How to Share an Android Screen to a Monitor or TV
Learn how mirror the screen of an Android smartphone or tablet to a a different display such as a monitor, TV or media player.
Guide
How to Take a Screenshot Android Phone or Tablet
Learn how to capture an image of what's on your Android smartphone or tablet using the built-in screenshot function.
Guide
How to Text Message on an Android Phone or Tablet
Covers a variety of methods to send text and picture messages with your Android phone using the built-in Messages app.
Guide
How to Track and Recover a Lost Smartphone
Learn how to setup Location Services on your Android, Apple, or Windows smartphone so you can locate your phone if it's misplaced or stolen.
Guide
How to Transfer Photos from an Android to a Mac
Learn how to transfer photos from your Android tablet or smartphone to your Mac computer using the Image Capture application.
Guide
How to Transfer Photos from an Android to a MacBook
Learn how to transfer photos from your Android tablet or smartphone to your MacBook computer using the Image Capture program.
Guide
How to Transfer Photos from an Android to Windows
Learn how to transfer photos from your Android tablet or smartphone to your Windows computer using the Import Pictures Wizard.
Guide
How to Transfer Videos from an Android to a Mac
Learn how to transfer videos from your Android smartphone or tablet to your Apple Mac computer using the Image Capture program.
Guide
How to Transfer Videos from an Android to Windows
Learn how to transfer videos from your Android tablet or smartphone to your Windows computer using the Import Pictures Wizard.
Guide
How To Transfer Videos from Android to Mac
Learn how to transfer videos from your Android Smartphone or table to your Apple Mac computer using the Image Capture program.
Guide
How to Uninstall Facebook for Android
Uninstall Facebook as part of a troubleshooting step, to improve battery life, or other reasons, on your Android phone or tablet.
Guide
How to Update an Android Phone or Tablet
Learn how to update your Android Phone or Tablet to benefit from new features or improvements and bug fixes to existing features.
Guide
How to Update Apps on an Android Phone or Tablet
Learn how to update the apps on your Android smartphone or tablet to benefit from new features, improvements and bug fixes.
Guide
How To Upgrade Your Mobile Devices To Android 10
A few months ago, Google rolled out Android 10 also known as “Android Q” to a few beta testers including its own line of Pixel phones. Eligible devices can gain early access as beta testers while others will have to wait until Google rolls out the new OS to the entire android market. If you own one of Google’s Pixel phones or if you have an eligible device to try out the new OS, here is how to get started:
Guide
How to Use Chrome Remote Desktop
Chrome Remote Desktop allows you to share your desktop with your Android smartphone or tablet, iPhone, iPad, or iPod Touch allowing you access on the go.
Guide
How to Use Messaging Apps You Don't Have on Android
Learn how to get notifications from apps you don't have installed on your Android smartphone or tablet.
Guide
How to Use the Camera on an Android Phone
Learn to use the camera on your Android Phone to capture still images and videos, as well as access many of the functions such as flash and timer.
Guide
How to Watch Netflix on a Chromecast
This guide will walk you through streaming Netflix from your computer, phone, or tablet to your Chromecast.
Guide