General

Windows and Mac step by step instructions to solve common problems and configure hardware or software. Get the most from your laptop or desktop computer.

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How to Add a Child Account to Google Family Link
Learn how to add a child account to Google Family Link to control and keep track of what your child is doing on their Chromebook or Android phone or tablet.
Guide
How to Be Safe on the Internet
Essential security measures you need to take online. Learn about unsafe websites, malicious popups, how to safely use online accounts and chat services.
Guide
How to Check Google Account History
View or delete your Google Account's activity, or toggle on or off the type of activity you want to keep track of or not.
Guide
How to Create a Google Account
Google provides a huge number of services, but in order to take advantage of most of them, you will need a Google Account.
Guide
How to Eject a Stuck Disc from an External CD Drive
Get help retrieving a stuck optical disc from an external disc drive without damaging the disc or drive.
Guide
How to Filter Explicit Content in the Spotify App
The Spotify apps for Android and iOS give you the ability to block explicit songs and listen to the clean versions.
Guide
How to Fix Grinding Noises Coming From Computer
If your computer is making a horrible grinding noise it could have a physical issue within it's case causing the sound.
Troubleshoot
How to Fix Issues with Netflix On a Windows PC
Learn how to resolve common issues with Netflix on your Windows PC so you can get back to streaming.
Troubleshoot
How to Install the Chrome Remote Desktop App
Install Google's Chrome Remote Desktop Plugin and app to share your device's screen on the Google Chrome browser and the app for smartphones and tablets.
Guide
How to Install the Teamviewer App
TeamViewer allows you to remotely control, share, and send files from a remote computer and the device you're using.
Guide
How to Protect Myself While Shopping Online
Learn about keeping secure passwords, payment methods, fake ads and phishing, and more to keep yourself safe while shopping online.
Guide
How to Set Up Comcast Email
Learn how to set up Comcast mail in many of the popular, easy-to-use email clients on your computer.
Guide
How to Set Up Dropbox Cloud Storage
Learn to setup a Dropbox account for cloud storage, to access your files from multiple devices and keep them safe in case of trouble.
Guide
How to Set Up Google Drive Cloud Storage
Learn to setup a Google Drive account for cloud storage, to access your files from multiple devices and keep them safe in case of trouble.
Guide
How to Set Up Google Family Link
Keep track of what your child under the age of 13 is doing on their Android or Chromebook device by setting up Family Link.
Guide
How to Set Up Mega Cloud Storage
Learn to setup a Mega account for cloud storage, to access your files from multiple devices and keep them safe in case of trouble.
Guide
How to Set Up OneDrive Cloud Storage
Learn to setup a OneDrive account for cloud storage, to access your files from multiple devices and keep them safe in case of trouble.
Guide
How to Set Up Parental Controls EA and Origin Games
Limit access to features like online multiplayer, purchases, social media connections for EA games on platforms like mobile, console or Origin on Computer.
Guide
How to Set Up Parental Controls in Apple Music
Apple Music is available on Android, iOS, Windows, and macOS. Using your account settings you can restrict playback of explicit songs.
Guide
How to Set Up Two-Factor Authentication on Facebook
Adding 2SV to your Facebook account will keep you and your account extra secure. Learn all about it.
Guide
How to Turn On Two-Step Verification Google Account
Learn to set up two-step verification on your Google account, to keep your digital life safe, and keep your online identity secure.
Guide
My Computer Can't Read a Disc I Inserted
Learn how to fix common issues that can cause your disc drive to no longer function on your Windows or Mac computer.
Troubleshoot
My Computer Monitor or Screen Won't Turn On
Is your monitor not working because it has failed or something else. We'll help troubleshoot and possibly fix the situation.
Troubleshoot
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