News. Topics. Trends.

Support.com Reports Second Quarter 2017 Financial Results
Sunnyvale, CA – August 9, 2017 – Support.com, Inc. (NASDAQ: SPRT), a leading provider of tech support and turnkey support...

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Support.com Reports First Quarter 2017 Financial Results
Redwood City, Calif. – May 15, 2017 – Support.com, Inc. (NASDAQ: SPRT), a leading provider of tech support and turnkey support center...

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Support.com Reports Fourth Quarter and 2016 Financial Results
• Previously announced cost reduction plan complete; renewed focus on fiscal discipline • Acquired third Support.com Cloud enterprise customer •...

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Support.com, Inc. Announces 1-for-3 Reverse Stock Split; Will Begin Trading on Reverse Split Basis on NASDAQ on January 20, 2017
Redwood City, Calif. – January 13, 2017 – Support.com, Inc. (NASDAQ: SPRT), makers of Support.com® Cloud software for Support Interaction...

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Personalized Customer Support: A Look Inside Intelligent Data Synchronization
During a customer support call, don’t make your customers tell your agents information that you should already know. It seems...

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CES 2017 – Spotlight on the Future of Tech Support
Every year in January, Las Vegas plays host to one of the largest trade events in the world — the...

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Support.com Reports Third Quarter 2016 Financial Results
Redwood City, Calif. – November 3, 2016 – Support.com, Inc. (NASDAQ: SPRT), makers of Support.com® Cloud software for Support Interaction Optimization, and...

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Support.com Names Rick Bloom Interim President and CEO
Redwood City, Calif. – October 31, 2016 – Support.com, Inc. (NASDAQ: SPRT) today announced that its Board of Directors has appointed Rick Bloom,...

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Support.com Sets Date to Announce Third Quarter 2016 Results
Redwood City, Calif. – October 28, 2016 – Support.com, Inc. (NASDAQ:SPRT), makers of Support.com® Cloud software for Support Interaction Optimization and a leading...

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Future of Tech Support Survey Reveals Early Consumer Sentiment on Artificial Intelligence in Service and Support
Consumers Are Becoming More Cognizant and Comfortable Interacting with Automated Customer Service Apps and Chatbots, According to New Support.com Survey...

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