News. Topics. Trends.

It’s Time to Open Your Eyes
From the ancient stories of Perseus and the Graeae to the modern CIA’s Stargate Project, humans have longed for the...

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Free Forrester Research Report: Transform The Contact Center For Customer Service Excellence
This is the last of our free research reports by Forrester. The link won’t last forever so be sure to...

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Free Forrester Research Report: 2017 Customer Service Trends
Support.com is happy to supply this free research report by Forrester. The link won’t last forever so be sure to...

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Visual Engagement Drives Relationships And Revenue For Customer Service
Download this free Forrester Research Report Support.com is happy to supply this free research report by Forrester. The link won’t...

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Support.com Reports Second Quarter 2017 Financial Results
Sunnyvale, CA – August 9, 2017 – Support.com, Inc. (NASDAQ: SPRT), a leading provider of tech support and turnkey support...

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Support.com Reports First Quarter 2017 Financial Results
Redwood City, Calif. – May 15, 2017 – Support.com, Inc. (NASDAQ: SPRT), a leading provider of tech support and turnkey support center...

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Support.com Reports Fourth Quarter and 2016 Financial Results
• Previously announced cost reduction plan complete; renewed focus on fiscal discipline • Acquired third Support.com Cloud enterprise customer •...

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Support.com, Inc. Announces 1-for-3 Reverse Stock Split; Will Begin Trading on Reverse Split Basis on NASDAQ on January 20, 2017
Redwood City, Calif. – January 13, 2017 – Support.com, Inc. (NASDAQ: SPRT), makers of Support.com® Cloud software for Support Interaction...

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Personalized Customer Support: A Look Inside Intelligent Data Synchronization
During a customer support call, don’t make your customers tell your agents information that you should already know. It seems...

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CES 2017 – Spotlight on the Future of Tech Support
Every year in January, Las Vegas plays host to one of the largest trade events in the world — the...

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