Need Help with Deleting Computer Cookies?
Dial our 800 number, or contact us online for help with deleting Internet cookies, including information about how websites use cookies, and more.
Delete Cookies
Before getting into how to delete cookies, let’s first give a quick recap on what cookies are. Cookies are messages that a web server transmits to a web browser so that the web server can keep track of a person’s activity on a specific website. They are a way for the website to remember who you are and what your viewing preferences are so you do not have to tell it every time you arrive. If you would like to read more about what cookies are and what they do for you, you can read about it in our Privacy Cookies article.
The most important thing to remember about cookies is that the cookies themselves are not dangerous. They are not plug-ins or programs. They are merely text files that can be deleted at any time. Cookies cannot read your hard drive to find out information about you, but they can store information you freely give to a website, including credit card information. In this way, cookies are very relevant to your privacy and security on the internet. To be safe, you may want to periodically delete cookies stored on your computer to cut down on the amount of personal data you have stored in these text files.
Below are instructions on how to delete cookies in today’s most common browsers. If this does not help or you still have concerns about your privacy on the internet, just give us a call at Support.com and our Personal Technology Experts® will be more than happy to help.
- On the menu bar, click Tools
- Choose Internet Options
- Under Browsing History on the General tab, click Delete
- Put a check mark in Cookies
- Click Delete again
- Click Close
Deleting cookies in Firefox:
- On the menu bar, click Tools
- Select Clear Recent History
- Set the Time Range to clear to Everything
- Click the down arrow next to Details
- Select Cookies and make sure other items you want to keep are not selected
- Click Clear Now to clear the cookies
Deleting cookies in Chrome:
- Click the wrench icon in the upper right corner
- Click Options
- Go to the Under the Hood tab
- Click Clear Browsing Data
- Select Delete cookies and other site data
- Uncheck any items you would like to keep
- On Clear data from this period, select Everything
- Click Clear browsing data
- Click Close
Deleting cookies in Safari:
- Click the gear icon in the upper right corner
- Select Preferences
- Go to the Security tab
- Click Show Cookies
- Click Remove All
- Click Remove All again on the window that pops up
- Wait for all cookies to disappear from the window. It may take a few moments
- Click Close
We're here 24/7 to assist you with deleting cookies. Just call one of our Personal Technology Experts® and we’ll handle everything. The entire process is easy. After you call, one of our Tech Experts will start remotely scanning your computer right away. By using only your Internet connection, we can fix just about any problem you may have—big or small. We're here to help you get the most from your technology. Also, by calling Support.com, there’s no need to go out to a local support center or invite strangers to your home. You’re free to just sit back and relax after we start.
Support.com offers the top-notch support you’ve been looking for. We've been helping people solve their computer problems since 1998.
All of our Personal Technology Experts® are full-time employees living right here in North America. Before they can help you, they must first earn their title by passing a series of incredibly rigorous tests. By doing this, Support.com assures you that you’re getting the best customer support possible.
From driver problems to stubborn viruses to a slow computer, if you have a problem with your laptop, desktop or peripheral device, don't wait another minute—Support.com can help you right now.
Call Support.com and get the technical support you need.
