Need Immediate Technical Support for Your Gateway Computer?
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Get the Gateway Technical Support you Deserve!
If you run into a problem that Gateway can’t assist you with, or you just need to get your Gateway computer tuned up and running like new, Support.com's Personal Technology Experts® are just a call or a click away.Sometimes it can be frustrating waiting on the phone for support or maybe you don’t feel like fumbling around on the Gateway Support website looking for answers. Many times, Gateway can’t even help with some issues. We work on Gateways everyday and can do everything from helping with common installation problems to advanced diagnostics and repair. Our Gateway technical support services include:
- Computer networking
- Wireless networking
- Gateway driver issues and updates
- Gateway printer driver issues and updates
- Device connections
- Malware removal (e.g. computer virus, spyware, adware)
- Fixing slow computers
- Optimizing Gateway systems
- Software and app installation
- Operating system issues (e.g. Windows 7, Windows Vista, Windows XP)
- File recovery
- System restore
- System Start-up problems
- System memory problems
This direct sales model was great for computer companies as it allowed them to not have to carry inventory until the actual sale was made. Essentially, they sold the computer before they had to buy the components. Also, during the 90’s - the heyday of these direct sales computer companies - computer advancements were coming fast and furious. Performance upgrades to components, newly created components, and software requiring the latest in processing power and memory – were coming out almost daily. Companies that planned and released product lines well in advance often times found there systems obsolete and sitting on store shelves – while direct sales companies were gobbling up market share releasing the latest and greatest products with all the bells and whistles that were missing on more established, yet obsolete machines. Companies like Gateway thrived.
Gateway is now a division of Acer Computers. Several miss-steps in the 2000’s, including an attempt to move to retail stores right before the dot.com bust, moving their once industry leading customer support to over-seas call centers, and over-extension of asset acquisitions (purchase of eMachines and Amiga) caused them to be susceptible to acquisition themselves. They have now ended all direct sales, and have remodeled to offer an in store presence at major retailers. Their reputation for quality and strong recognition are key steps for Acer to strengthen their presence in US markets.
Like all computer companies, Gateway provides a website that is searchable for the specific computer you have purchased. On their site you can find current drivers, system updates, and technical support. Also like many companies these days, Gateway would prefer that you attempted to access the help you need through the website and make it somewhat difficult to find a direct number with which you can talk to a “real live person”. They offer email support and online chat support that is easily accessible enough. However, the Gateway customer support phone number is very difficult to find on their website. Here are some helpful websites and phone numbers:
Gateway main website: http://www.gateway.com
Gateway Tech Support website: http://support.gateway.com/support/srt/allsysteminfo.aspx?cmpid=topnav
Gateway Customer service phone number: (866) 539-3901
We're here 24/7 as your remote Gateway Support help. Just call one of our Personal Technology Experts and we’ll handle everything. The entire process is easy. After you call, one of our Tech Experts will start remotely scanning your computer right away. By using only your Internet connection, we can fix just about any problem you may have—big or small. We're here to help you get the most from your technology. Also, by calling Support.com, there’s no need to go out to a local support center or invite strangers to your home. You’re free to just sit back and relax after we start.
All of our Personal Technology Experts are full-time employees living right here in North America. Before they can help you, they must first earn their title by passing a series of incredibly rigorous tests. By doing this, Support.com assures you that you’re getting the best customer support possible.
From driver problems to stubborn viruses to a slow PC, if you have a problem with your laptop, desktop or peripheral device, don't wait another minute—Support.com can help you right now.
Call Support.com and get the Gateway technical support you need.
