Need Help Removing Malicious Software?
Dial our 800 number, or contact us online for help with virus and malware removal.
We make it easy, too. Everything happens over your broadband Internet connection. This means that you won’t have to disconnect your computer and drag it out to a service center, nor will you need to invite strangers into your home. Just contact us and we’ll immediately get to work on finding and fixing the following:
- Computer viruses
- Trojans
- Conficker virus
- Alureon trojan
- Mocmex trojan
- Torpig trojan
- Stinger virus
- Botnets
- Spyware
- Adware
- Keyloggers
- Worms
- Nyxem worm
- Warezov worm
- Bifrost trojan
- Zlob trojan
- Any new threats that appear
What is a malicious software program?
A malicious software program, also known as Malware, is a software that can run on your system without your consent. It can slow down the performance of your system, remove your data, steal your personal information, and even render the system unusable.
How can you protect yourself from malicious software?
Protection against Malware DOs:
DO install an anti-virus program on your system.
DO keep your anti-virus program updated.
DO download and install all operating system updates through Automatic Update.
DO install Service Packs as they become available.
DO install a website analysis tool such as McAfee SiteAdvisor® on your browser.
DO research on each program before you download and install it.
DO download programs from well-known sites such as CNET or Softpedia®.
DO manually scan every file you download before you run it.
Protection against malware DON'Ts:
DON'T download programs from suspicious websites.
DON'T download free games and screensavers.
DON'T use P2P file sharing software such as Limewire®, Kazaa, or Morpheus.
DON'T download illegal content.
DON'T use torrents.
DON'T allow USB Flash drives and optical disks autorun when inserted.
DON'T open an e-mail attachment without scanning it.
Windows Malicious Software Removal Tool
Windows Malicious Software Removal Tool is a free virus removal tool by Microsoft that scans for and removes only a select number of viruses including Blaster, Sasser, and Mydoom. As such, it cannot replace a full featured antivirus program with realtime engine.
If you suspect that your system is infected with any of the malware mentioned above, you can download this tool from http://www.microsoft.com/security/malwareremove/default.aspx and select to run a Quick or Full scan on your system. Microsoft releases an updated version of this tool on the second Tuesday of each month.
We're here 24/7 as your remote Malicious Software Tool help. Just call one of our Personal Technology Experts® and we’ll handle everything. The entire process is easy. After you call, one of our Tech Experts will start remotely scanning your computer right away. By using only your Internet connection, we can fix just about any problem you may have—big or small. We're here to help you get the most from your technology. Also, by calling Support.com, there’s no need to go out to a local support center or invite strangers to your home. You’re free to just sit back and relax after we start.
Support.com offers the top-notch support you’ve been looking for. We've been helping people solve their computer problems since 1998.
All of our Personal Technology Experts® are full-time employees living right here in North America. Before they can help you, they must first earn their title by passing a series of incredibly rigorous tests. By doing this, Support.com assures you that you’re getting the best customer support possible.
From driver problems to stubborn viruses to a slow computer, if you have a problem with your laptop, desktop or peripheral device, don't wait another minute—Support.com can help you right now.
Call Support.com and get the technical support you need.
