My computer was so infected with viruses that I couldn't even use it. I am an accountant and work from home so I was totally distressed! Your support person was very professional and solved my problem in an hour and a half. Thank you so much for being there!!! - support.com customer from Tennessee

My computer was infected from years of neglect. I hired a local guy and paid him $100 to keep my computer on his shelf for five days. After the 5th day, I demanded he return my computer fixed, non-repaired, or "in a box of parts" if he had to. After I booted it up, it was obvious to me he had done little if any work on it, and probably had not even started on it until my impatient phone call. Support.com debugged, cleaned, and operating in a matter of hours. - support.com customer from Tennessee

I had very friendly, helpful, and quick services. The technician I spoke to was very professional he did not hesitate in helping me out at all. Your technician was very considerate and acknowledged that my time was valuable and we got the problem solved efficiantly and in a timley matter. If I ever have any problems again I would definatly consider using Support.com again. - support.com customer from Tennessee

I contacted you through AVG when I ended up with a spyware/virus probelm that I couldn't resolve. I have a ton of work to do today and then more from the road tomorrow, so I would have been in a real bind if my system wasn't usable. I worked with two of your engineers and they were both terrific. You're service is great and I'll be happy to recommend it to everyone I know. - support.com customer from Tennessee

Dan provided excellent support and I was very impressed with his knowledge. He's like a junk yard dog - he didn't give up and continued to attack (the problems). It's good to know there are people like him out there to help us technically challenged individuals. Thanks so much to Dan for his help. I'm up and running again. - support.com customer from Tennessee