Incidents involving Printers

sdcen-USUSD/http://http://www.support.comhttp://www.support.com/http://www.support.com/https://www.support.com/falsecategoryprintersPrinters25anti virus and spywaredvdemail issueshard diskhome networkinternet Connectionmonitoroperating systempc settingsperipheralsprinters and scannerssecurity softwaresoftware helpsystem performancewindowswireless connectionVirus and Spyware RemovalComprehensive Problem ResolutionSystem TuneUp5003/zebra-barcode-wont-work3/12/2007Zebra barcode printer won't workI am having trouble getting my new Zebra barcode printer to work.Incorrect driver installed.PrintersOther IssuesInstalled correct drivers.0Comprehensive Problem ResolutionThomasCA444441224313183133891667673684Heard about you from Zebra.com website for after-hours tech supportprinters and scannerszebra.comprinter driverprinter installbarcode printer5139/cant-locate-printer3/14/2007Can't locate printerMy computer doesn't recognize my printerPrinter not configured properly.PrintersOther IssuesRemoved and restored printer.0Comprehensive Problem ResolutionMartinSC3444489004320500335583170printers and scannersreinstall printer5195/printer-problems3/14/2007Please resolve my printer problemI want to get this issue with my printer resolvedPrinter prints HTML instead of webpagePrintersOther IssuesConfigured Internet Explorer to enable printing of background colors and images0Comprehensive Problem ResolutionAlenLA4344432865139890093979593Jeff helped me to resolve my problem of Internet printing and for that I am gratefulprinters and scannersprint html5826/new-printer-cartridge-wont-print3/21/2007My new printer cartridge won't printI changed printer cartridges and now won't print.Bad new color cartridge.PrintersOther IssuesHe will get replacement cartridge, also performed a System Tune-up.0System TuneUpCraigOR333334320562773684843475003printers and scannersprinter problemsprint cartridgeprinter issuesInk cartridge8085/my-printer-is-not-aligned-correctly4/10/2007My printer is not aligned correctly.My printer is not aligned correctly.The printer is set to print everything on one page.PrintersOther IssuesReset printer default settings.0Comprehensive Problem ResolutionAllenNC4444435583170519551393170printers and scannersprinter defaultdefault settings8297/scanner-wont-work-with-vista4/11/2007My scanner doesn't work using Vista.My scanner doesn't work using Vista.Customer doesn't know how to scan in Vista with Windows photo gallery.PrintersOther IssuesEducated the customer on how to use Windows Photo Gallery properly.0Printer Setup and TroubleshootingRichardAZ3444390208732858493709290We heard about you from our printer manual - Mike was very knowledgeable and helpful in solving our problem.windowswindowsphoto galleryscannermonitor display8612/help-installing-printer4/13/2007I need help installing my printer.I need help installing my printer.The customer doesn't have the install cds.PrintersOther IssuesFound the drivers on Canon's website, completed installation.0Printer Setup and TroubleshootingMD4444493979120897995935003printers and scannerscanon printerprinter driver8730/hp-printer-text-too-small4/14/2007I'm having printer issues.My HP printer prints so small I can hardly see it.Customer was unable to get assistance from HP's help line; paper size needs to be reset.PrintersOther IssuesPaper needed to be reset to letter size.0Printer Setup and TroubleshootingFLdorothy44444939751956131532868085Maggie was a great person to deal with, and a pleasure.printers and scannershp printerprinter settingsletter sizepaper size9397/printer-is-not-responding4/20/2007I'm getting a printer error message.I'm getting a *printer not responding* error message.The printer needs new drivers installed.PrintersOther IssuesUnistalled and reinstalled the HP printer drivers.0Printer Setup and TroubleshootingKnightonMI4444489348730912089799593printers and scannersprinter not respondingprinter driverhp printerhp driver13389/printer-is-not-working5/12/2007My printer isn't working.My printer stopped working the other day while printing a large document.The print drivers need to be reinstalled.PrintersOther IssuesUninstalled and reinstalled the driver.0Printer Setup and TroubleshootingJohnFL4444427292785288529122937Jeff was extremely supportive and patient with us neophytes. He saved our marriage!printer problemprinter installprinter driverprinter setupperipheralprinterdriver15660/printer-isnt-communicating-with-pc5/18/2007My printer isn't communicating with my PC.I'm receiving error messages when trying to install my printer.The printer software is not installed.PrintersOther IssuesInstalled the printer software for the customer.0Printer Setup and TroubleshootingJamesIN444441667612243131831754517208printer installprinter problemperipheralsprinter setupinstallprinter16676/need-help-with-printer-installation5/21/2007I need help installing my printer.I need help installing my printer.The computer is missing the appropriate print drivers.PrintersOther IssuesInstalled printer driver.0Printer Setup and TroubleshootingCherylMD244441566013183122431720817545It was a pleasant experience due to the great customer service reps.printer installprinter problemperipheralsprinter setupprinter driverinstallprinter17208/install-printer-on-vista5/23/2007I need to install my printer.I need help installing a Lexmark printer on my Vista machine.The PC has the wrong print drivers installed.PrintersOther IssuesInstalled the correct drivers from Lexmark.0Printer Setup and TroubleshootingsherylCT444441667617545156601224313183David B. was very helpful. We he figured out the problem and even made a suggestion to go with a better site for downloads that would make it easier for meprinter problemVistaprinter driverperipheralsprinter setupinstallprinter install17545/printer-wont-work5/24/2007My printer won't work.My printer won't work after other technicians tried to fix it.The wrong drivers are installed.PrintersOther IssuesReinstalled the correct drivers.0Printer Setup and TroubleshootingchristineME244441720816676122431566013183Thank you!printer problemprinter driverperipheralsprinter setupinstallprinter install37106/deskjet-1420-print-problems-on-vista8/19/2007DeskJet 1420 printing problems on VistaI can't print from my computerPrinter drivers corruptedPrintersOther IssuesDownloaded and installed correct printer drivers0Printer Setup and TroubleshootingJimCA444444067636126417224585436299My tech Larry was very patient and answered all my questions. This service is definitely one I will use again.printer configurationprinting problemsHP40347/printer-setup9/6/2007Set up PrinterSet up PrinterPrinter not installedPrintersOther IssuesSetup and configured printer0Printer Setup and TroubleshootingIreneCA444443710643742426274336144419Larry spent a lot of time with me to solve the problem with my Lexmark printer. He maintained great professional skills and patience during the time of dialogue, as he guided me through all the steps necessary to solve the problem with the printer. I'm very grateful for his kind attitude and knowledge of all of the new technology he had demonstrated which helped calm me and relieve any fear that I felt. Thank You for the wonderful service provided by your Support engineer.printer configurationprinting problems41413/printer-driver-update9/12/2007I can't get my printer to workI can't get my printer to workdriver update issuePrintersOther Issuesput the old driver back on0Printer Setup and TroubleshootingThomasNJ444444034740676445583629945854printer configurationprinting problems41801/printer-cant-handle-large-file9/17/2007printer will not respondprinter will not respondfile is too bigPrintersOther Issuestold customer to print the file in smaller pieces0Data Backup ServiceRichardOH444444174213389424161224313183backupprinter41897/epson-picturemate-driver-installation9/17/2007Printer driver problemsNeed to install printer driver for a Epson PictureMateDriver needs to be installed.PrintersOther IssuesInstalled Driver.0Printer Setup and TroubleshootingTessieCA444444515744419361264214044558Outstanding service. Engineer was great and easy to work with. Very much appreciated!printer configurationprinting problemsprinter driver42416/printer-server-configuration-problems9/23/2007Printer server problemsprint servermis-configured serverPrintersOther Issuesre-install0Comprehensive Problem ResolutionAnthonyNY444444174241801417194465042962application problemprinter42627/printer-spool-is-not-starting9/25/2007Print spooler problemsprint spooler is not startingspooler was corruptedPrintersOther Issuesran cleanspl.exe and reinstalled the printer drivers0Printer Setup and TroubleshootingValerieAL4444499899111375875259850637787I was very impressed with this service and it was a pleasure to work with your engineer.printer configurationprinting problemsprint spooler43700/laptop-cant-print-wireless10/3/2007Laptop can't print on wireless printerLaptop fails to print on wireless printerWireless network configuration for printer incorrectPrintersOther IssuesSet up Laptop to Desktop attached Printer0Printer Setup and TroubleshootingTimGA1444484574843476131582929315Jeff worked diligently to fix the problem that my son said could only be fixed by buying a new printer. Great value for the buck!Printer Setup and Troubleshootingwireless printerhome network44024/laptop-printing-problem10/6/2007Printing from laptop problemscan't print from laptopprinter not set up share from desktopPrintersOther Issuesprinter is setup for share from desktop to printer from laptop too0Wireless SetupRandyMT444444462145082456724459738300Great service-- I will recommend to anyone and everyonenetwork setup problemhome networkInternet sharingfile and printer sharing44419/epson-c40ux-printer-problems10/11/2007Epson printer problemscan't print with Epson Stylus C40UXnot installed properlyPrintersOther Issuesreinstalled printer0Printer Setup and TroubleshootingThelmaNJ444444141340676433614455840347David was so helpful. David was so helpful. I appreciate him being so patient. I will certainly use your company again. It is a great relief to know I can call at any time.printer configurationprinting problemsEpsom44558/printer-setup-problems10/12/2007Printer setup problemsI want to use my printer attached to my Desktop from my LaptopMultiple software firewalls in the wayPrintersOther IssuesReconfigured firewall settings to enable printer sharing and networking.0Printer Setup and TroubleshootingEliasCA444443710645854361263629943361Tom and the team at support.com are very professional and knowledgeable. I will certainly recommend them to friend and colleagues. I will use them again. Thanks and lot for a good jobprinter configurationprinting problems\\172.16.42.197\File01\assetshttp://blog.support.comsupport.com Bloghttp://www.support.com/blogs/supportcom/default.aspxthoughts on tech support and our digital lifestyle from <a href="http://www.support.com">support.com</a>enCommunityServer 2008.5 (Debug Build: 30929.2835)support.com Offers Free WiFi Troubleshooting to Returning Hurricane Ike Evacueeshttp://www.support.com/blogs/supportcom/post/support-com-offers-free-wifi-troubleshooting-to-returning-hurricane-ike-evacuees.aspxFri, 12 Sep 2008 19:16:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:142root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=142http://www.support.com/blogs/supportcom/post/support-com-offers-free-wifi-troubleshooting-to-returning-hurricane-ike-evacuees.aspx#commentsOur thoughts are with the folks in Texas as they face Hurricane Ike. As we send positive thoughts for their safe return after the storm, we are also extending an offer of free WiFi troubleshooting should they return to find their networks have been knocked...(<a href="http://www.support.com/blogs/supportcom/post/support-com-offers-free-wifi-troubleshooting-to-returning-hurricane-ike-evacuees.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=142" width="1" height="1">Enter to Win the support.com Safeguard Your Summer Memories Sweepstakeshttp://www.support.com/blogs/supportcom/post/enter-to-win-the-support-com-safeguard-your-summer-memories-sweepstakes.aspxWed, 20 Aug 2008 17:34:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:140root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=140http://www.support.com/blogs/supportcom/post/enter-to-win-the-support-com-safeguard-your-summer-memories-sweepstakes.aspx#commentsEnter once per day , now through November 1, for your chance to win a digital camera, photo printer, removable storage device, and two valuable support.com services-- Data Backup Service and PC Tune and Protect....(<a href="http://www.support.com/blogs/supportcom/post/enter-to-win-the-support-com-safeguard-your-summer-memories-sweepstakes.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=140" width="1" height="1">When Their Computers Go Bust, What Are Boomers To Do?http://www.support.com/blogs/supportcom/post/when-their-computers-go-bust-what-are-boomers-to-do.aspxMon, 18 Aug 2008 18:56:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:139root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=139http://www.support.com/blogs/supportcom/post/when-their-computers-go-bust-what-are-boomers-to-do.aspx#commentsResearch Reveals Boomer&rsquo;s Renowned &ldquo;Do-It-Yourself&rdquo; Drive Also Applies to Tech Problems, Often with Frustrating Results REDWOOD CITY , Calif., August 17, 2008 &ndash; The generation known for Beatlemania, Free Love and Rock and Roll...(<a href="http://www.support.com/blogs/supportcom/post/when-their-computers-go-bust-what-are-boomers-to-do.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=139" width="1" height="1">What's New in the Operating System and Browser Ecosystems?http://www.support.com/blogs/supportcom/post/what-s-new-in-the-operating-system-and-browser-ecosystems.aspxThu, 14 Aug 2008 21:40:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:137root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=137http://www.support.com/blogs/supportcom/post/what-s-new-in-the-operating-system-and-browser-ecosystems.aspx#commentsWindows XP and Windows Vista Operating Systems The Windows Vista blog is reporting that Microsoft is seeing a big shift to 64-bit PC's based on the number of 64-bit PCs connecting to Windows Update. In addition, Microsoft has just released a series of...(<a href="http://www.support.com/blogs/supportcom/post/what-s-new-in-the-operating-system-and-browser-ecosystems.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=137" width="1" height="1">Always Wanted a PC-Driven Home Theatre?http://www.support.com/blogs/supportcom/post/always-wanted-a-pc-driven-home-theatre.aspxThu, 07 Aug 2008 19:02:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:136root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=136http://www.support.com/blogs/supportcom/post/always-wanted-a-pc-driven-home-theatre.aspx#commentsMSNBC weighs in on how to set one up. And, of course, support.com is ready to help keep the hub PC running smoothly and safe from security threats....(<a href="http://www.support.com/blogs/supportcom/post/always-wanted-a-pc-driven-home-theatre.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=136" width="1" height="1">support.com Offers Tips to End Tech-Related Homework Headacheshttp://www.support.com/blogs/supportcom/post/support-com-offers-tips-to-end-tech-related-homework-headaches.aspxWed, 06 Aug 2008 17:59:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:134root1http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=134http://www.support.com/blogs/supportcom/post/support-com-offers-tips-to-end-tech-related-homework-headaches.aspx#commentsThese days, hungry dogs and sloppy siblings take a backseat to crashed computers and corrupted files as likely homework excuses. To avoid headaches down the road, getting technology ready for the school year is one prerequisite to add to the Back to School...(<a href="http://www.support.com/blogs/supportcom/post/support-com-offers-tips-to-end-tech-related-homework-headaches.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=134" width="1" height="1">support.com Announces the UNOFFICIAL "John Mayer Friends and Family (and Fans!) Discount"http://www.support.com/blogs/supportcom/post/support-com-announces-the-john-mayer-friends-and-family-and-fans-discount.aspxFri, 01 Aug 2008 18:38:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:131root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=131http://www.support.com/blogs/supportcom/post/support-com-announces-the-john-mayer-friends-and-family-and-fans-discount.aspx#commentsRecent video circulating the internet shows that John Mayer has a second talent-- providing empathetic (though, in John's case, not wholly effective) tech support over the phone. Considering John is otherwise occupied with his Summer tour and not available...(<a href="http://www.support.com/blogs/supportcom/post/support-com-announces-the-john-mayer-friends-and-family-and-fans-discount.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=131" width="1" height="1">Hey, John Mayer! If the music thing doesn't work out, give us a call!http://www.support.com/blogs/supportcom/post/hey-john-mayer-if-the-music-thing-doesn-t-work-out-give-us-a-call.aspxFri, 01 Aug 2008 16:56:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:130root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=130http://www.support.com/blogs/supportcom/post/hey-john-mayer-if-the-music-thing-doesn-t-work-out-give-us-a-call.aspx#commentsCheck out John Mayer -- caught on tape by the paparazzi delivering the kind of expert, empathetic tech support worthy of a support.com work-from-home Solutions Engineer. As Jim Leff (writer, jazz trombonist, co-founder of Chowhound.com and someone I've...(<a href="http://www.support.com/blogs/supportcom/post/hey-john-mayer-if-the-music-thing-doesn-t-work-out-give-us-a-call.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=130" width="1" height="1">10 Efficiency Tips for Digital Photographershttp://www.support.com/blogs/supportcom/post/10-efficiency-tips-for-digital-photographers.aspxThu, 24 Jul 2008 19:48:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:129root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=129http://www.support.com/blogs/supportcom/post/10-efficiency-tips-for-digital-photographers.aspx#commentsPC World weighs in on ways to take and share photos efficiently. For complete newbies to digital photography, support.com offers a Digital Camera Set-Up and training service that will have you ready to get the most out of your new camera in under an hour...(<a href="http://www.support.com/blogs/supportcom/post/10-efficiency-tips-for-digital-photographers.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=129" width="1" height="1">Enter to Win a Colorful Dell Inspiron Laptop and $100 in Services!http://www.support.com/blogs/supportcom/post/enter-to-win-a-colorful-dell-inspiron-laptop-and-100-in-services.aspxMon, 09 Jun 2008 16:52:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:122root1http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=122http://www.support.com/blogs/supportcom/post/enter-to-win-a-colorful-dell-inspiron-laptop-and-100-in-services.aspx#commentsEnter once per day for your chance to win a colorful Dell Inspiron lapton and $100 in services from support.com! Between book reports, work brought home from the office, personal communication and household tasks like bill paying, a computer crash can...(<a href="http://www.support.com/blogs/supportcom/post/enter-to-win-a-colorful-dell-inspiron-laptop-and-100-in-services.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=122" width="1" height="1">"Being Your Own IT Person Sucks!"http://www.support.com/blogs/supportcom/post/being-your-own-it-person-sucks.aspxMon, 02 Jun 2008 23:02:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:121root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=121http://www.support.com/blogs/supportcom/post/being-your-own-it-person-sucks.aspx#commentsWe can't even tell you how often we hear from customers who share Steve Toback's sentiment (though, notably, often not his level of tech prowess.) "The real point of the post is this: I don't know if it's just me, but lately I've been afraid that, when...(<a href="http://www.support.com/blogs/supportcom/post/being-your-own-it-person-sucks.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=121" width="1" height="1">Microsoft Vista Problems Continue a Year Laterhttp://www.support.com/blogs/supportcom/post/microsoft-vista-problems-continue-a-year-later.aspxThu, 22 May 2008 16:49:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:119root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=119http://www.support.com/blogs/supportcom/post/microsoft-vista-problems-continue-a-year-later.aspx#commentsIn a blog that rings true for many support.com users, Susan Hanley at Network World talks about her ongoing frustrations with Vista. Twelve hours out of a weekend on the phone with offshore tech support sounds like enough to drive anyone batty! If you...(<a href="http://www.support.com/blogs/supportcom/post/microsoft-vista-problems-continue-a-year-later.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=119" width="1" height="1">Booby Trapped Media Files Snare 500,000+http://www.support.com/blogs/supportcom/post/booby-trapped-media-files-snare-500-000.aspxTue, 20 May 2008 18:44:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:118root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=118http://www.support.com/blogs/supportcom/post/booby-trapped-media-files-snare-500-000.aspx#commentsIn one of the largest fake media outbreaks in years, more than 500,000 users might have been exposed to unsafe files. Read the story here , and remember to never open a file of unknown origin....(<a href="http://www.support.com/blogs/supportcom/post/booby-trapped-media-files-snare-500-000.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=118" width="1" height="1">Tech Support for Moms: support.com is a Mom's Best Friendhttp://www.support.com/blogs/supportcom/post/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspxWed, 14 May 2008 16:37:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:115root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=115http://www.support.com/blogs/supportcom/post/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspx#commentsThe mommy blog CoolFindsForMoms.com posted about their experiences with support.com. Check out their review here. We've always believed that we're offering a service that is perfect for SAHMs and moms in general (who inevitably end up being a home's IT...(<a href="http://www.support.com/blogs/supportcom/post/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=115" width="1" height="1">We're making the support.com blog easier to findhttp://www.support.com/blogs/supportcom/post/we-re-making-the-support-com-blog-easier-to-find.aspxMon, 12 May 2008 16:57:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:113root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=113http://www.support.com/blogs/supportcom/post/we-re-making-the-support-com-blog-easier-to-find.aspx#commentsBy linking it to Technorati and other directories. Technorati Profile...(<a href="http://www.support.com/blogs/supportcom/post/we-re-making-the-support-com-blog-easier-to-find.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=113" width="1" height="1">category25incidentsaboutPrinters1-800-727-87761-800-727-8776True15.0.4.0support.comsupport.com Support Connectionsupport.com support.com Support Connection2000240000support.com_Support_Connection_15.0.4.0.exesupport.com_Support_Connection_15.0.4.0.xpisha1:407e0b81a961a048633aba4a61a5163d35c93584truefalseagentunknownhttp://supportsoft-www.122.2O7.net/b/ss/supportsoft-www/1/H.9--NS/0https://102.122.2O7.net/b/ss/supportsoft-www/1/H.9--NS/0supportsoft-wwwtruewwwfalsewww.support.com71772f26_9874_4d4e_b32b_f2c14950d64cfalsefalsefalse