Incidents involving Peripheral

sdcen-USUSD/http://http://www.support.comhttp://www.support.com/http://www.support.com/https://www.support.com/falsecategoryperipheralPeripheral25anti virus and spywaredvdemail issueshard diskhome networkinternet Connectionmonitoroperating systempc settingsperipheralsprinters and scannerssecurity softwaresoftware helpsystem performancewindowswireless connectionVirus and Spyware RemovalComprehensive Problem ResolutionSystem TuneUp72061/pocket-pc-synchronization-error3/3/2008Pocket PC Syncronization ErrorsPocket PC synchronizing with Media Player instead of OutlookMobile device software and partnership configuration invalidPeripheralOther IssuesUpdated mobile device software and setup partnership to Outlook0Comprehensive Problem ResolutionSteveMD4444427292785288529122937Steve solved an incredibly frustrating problem with the sync between my phone and PC. I worked on this for 48 hours - all weekend. The Microsoft people in India could not fix it. I am very grateful for the service your company provides and Steve's technical ability. It was also nice talking to someone that spoke English that was understandable.SmartphoneOutlook synchronizationPDA synchronization72370/outlook-cant-send-fax3/3/2008Sending faxes via Outlook Express failsUnable to send faxes via Outlook Express emailOutlook Express identity configuration incorrectPeripheralOther IssuesRe-configured Outlook Express main identity0Printer Setup and TroubleshootingSueFL44444573835189929092392937Danny is great! I am very satisfied with my experience today. He demonstrated exceptional outstanding service, sound judgment and exceptional professional ability today while tactfully rendering the direction and advice that I needed in a truly outstanding manner. He is a great and compassionate person. He represented your office in an outstanding manner and gave me a very good impression of your office. I respect him for that as well as what he has done for me.Printing and scanningFax via emailOutlook Express73684/hp-laserjet-1020-cant-print3/3/2008HP LaserJet 1020 Printer printing failsSpooler System App error when trying to print via HP LaserJet 1020 printerPrinter spooler needs to be cleanedPeripheralOther IssuesUsed cleanspl to fix spooler and reinstalled printer driver0Printer Setup and TroubleshootingJasonNJ4444498506998993778787525111375The tech was great. Solved my printer problem right away. Solved a problem that I had been going crazy over for four days. Thank you very much!!Printer problemsHP LaserJetprint spoolerprinter driver\\172.16.42.197\File01\assetshttp://blog.support.comsupport.com Bloghttp://www.support.com/blogs/supportcom/default.aspxthoughts on tech support and our digital lifestyle from <a href="http://www.support.com">support.com</a>enCommunityServer 2008.5 (Debug Build: 30929.2835)support.com Offers Free WiFi Troubleshooting to Returning Hurricane Ike Evacueeshttp://www.support.com/blogs/supportcom/post/support-com-offers-free-wifi-troubleshooting-to-returning-hurricane-ike-evacuees.aspxFri, 12 Sep 2008 19:16:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:142root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=142http://www.support.com/blogs/supportcom/post/support-com-offers-free-wifi-troubleshooting-to-returning-hurricane-ike-evacuees.aspx#commentsOur thoughts are with the folks in Texas as they face Hurricane Ike. As we send positive thoughts for their safe return after the storm, we are also extending an offer of free WiFi troubleshooting should they return to find their networks have been knocked...(<a href="http://www.support.com/blogs/supportcom/post/support-com-offers-free-wifi-troubleshooting-to-returning-hurricane-ike-evacuees.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=142" width="1" height="1">Enter to Win the support.com Safeguard Your Summer Memories Sweepstakeshttp://www.support.com/blogs/supportcom/post/enter-to-win-the-support-com-safeguard-your-summer-memories-sweepstakes.aspxWed, 20 Aug 2008 17:34:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:140root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=140http://www.support.com/blogs/supportcom/post/enter-to-win-the-support-com-safeguard-your-summer-memories-sweepstakes.aspx#commentsEnter once per day , now through November 1, for your chance to win a digital camera, photo printer, removable storage device, and two valuable support.com services-- Data Backup Service and PC Tune and Protect....(<a href="http://www.support.com/blogs/supportcom/post/enter-to-win-the-support-com-safeguard-your-summer-memories-sweepstakes.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=140" width="1" height="1">When Their Computers Go Bust, What Are Boomers To Do?http://www.support.com/blogs/supportcom/post/when-their-computers-go-bust-what-are-boomers-to-do.aspxMon, 18 Aug 2008 18:56:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:139root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=139http://www.support.com/blogs/supportcom/post/when-their-computers-go-bust-what-are-boomers-to-do.aspx#commentsResearch Reveals Boomer&rsquo;s Renowned &ldquo;Do-It-Yourself&rdquo; Drive Also Applies to Tech Problems, Often with Frustrating Results REDWOOD CITY , Calif., August 17, 2008 &ndash; The generation known for Beatlemania, Free Love and Rock and Roll...(<a href="http://www.support.com/blogs/supportcom/post/when-their-computers-go-bust-what-are-boomers-to-do.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=139" width="1" height="1">What's New in the Operating System and Browser Ecosystems?http://www.support.com/blogs/supportcom/post/what-s-new-in-the-operating-system-and-browser-ecosystems.aspxThu, 14 Aug 2008 21:40:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:137root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=137http://www.support.com/blogs/supportcom/post/what-s-new-in-the-operating-system-and-browser-ecosystems.aspx#commentsWindows XP and Windows Vista Operating Systems The Windows Vista blog is reporting that Microsoft is seeing a big shift to 64-bit PC's based on the number of 64-bit PCs connecting to Windows Update. In addition, Microsoft has just released a series of...(<a href="http://www.support.com/blogs/supportcom/post/what-s-new-in-the-operating-system-and-browser-ecosystems.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=137" width="1" height="1">Always Wanted a PC-Driven Home Theatre?http://www.support.com/blogs/supportcom/post/always-wanted-a-pc-driven-home-theatre.aspxThu, 07 Aug 2008 19:02:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:136root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=136http://www.support.com/blogs/supportcom/post/always-wanted-a-pc-driven-home-theatre.aspx#commentsMSNBC weighs in on how to set one up. And, of course, support.com is ready to help keep the hub PC running smoothly and safe from security threats....(<a href="http://www.support.com/blogs/supportcom/post/always-wanted-a-pc-driven-home-theatre.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=136" width="1" height="1">support.com Offers Tips to End Tech-Related Homework Headacheshttp://www.support.com/blogs/supportcom/post/support-com-offers-tips-to-end-tech-related-homework-headaches.aspxWed, 06 Aug 2008 17:59:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:134root1http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=134http://www.support.com/blogs/supportcom/post/support-com-offers-tips-to-end-tech-related-homework-headaches.aspx#commentsThese days, hungry dogs and sloppy siblings take a backseat to crashed computers and corrupted files as likely homework excuses. To avoid headaches down the road, getting technology ready for the school year is one prerequisite to add to the Back to School...(<a href="http://www.support.com/blogs/supportcom/post/support-com-offers-tips-to-end-tech-related-homework-headaches.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=134" width="1" height="1">support.com Announces the UNOFFICIAL "John Mayer Friends and Family (and Fans!) Discount"http://www.support.com/blogs/supportcom/post/support-com-announces-the-john-mayer-friends-and-family-and-fans-discount.aspxFri, 01 Aug 2008 18:38:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:131root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=131http://www.support.com/blogs/supportcom/post/support-com-announces-the-john-mayer-friends-and-family-and-fans-discount.aspx#commentsRecent video circulating the internet shows that John Mayer has a second talent-- providing empathetic (though, in John's case, not wholly effective) tech support over the phone. Considering John is otherwise occupied with his Summer tour and not available...(<a href="http://www.support.com/blogs/supportcom/post/support-com-announces-the-john-mayer-friends-and-family-and-fans-discount.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=131" width="1" height="1">Hey, John Mayer! If the music thing doesn't work out, give us a call!http://www.support.com/blogs/supportcom/post/hey-john-mayer-if-the-music-thing-doesn-t-work-out-give-us-a-call.aspxFri, 01 Aug 2008 16:56:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:130root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=130http://www.support.com/blogs/supportcom/post/hey-john-mayer-if-the-music-thing-doesn-t-work-out-give-us-a-call.aspx#commentsCheck out John Mayer -- caught on tape by the paparazzi delivering the kind of expert, empathetic tech support worthy of a support.com work-from-home Solutions Engineer. As Jim Leff (writer, jazz trombonist, co-founder of Chowhound.com and someone I've...(<a href="http://www.support.com/blogs/supportcom/post/hey-john-mayer-if-the-music-thing-doesn-t-work-out-give-us-a-call.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=130" width="1" height="1">10 Efficiency Tips for Digital Photographershttp://www.support.com/blogs/supportcom/post/10-efficiency-tips-for-digital-photographers.aspxThu, 24 Jul 2008 19:48:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:129root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=129http://www.support.com/blogs/supportcom/post/10-efficiency-tips-for-digital-photographers.aspx#commentsPC World weighs in on ways to take and share photos efficiently. For complete newbies to digital photography, support.com offers a Digital Camera Set-Up and training service that will have you ready to get the most out of your new camera in under an hour...(<a href="http://www.support.com/blogs/supportcom/post/10-efficiency-tips-for-digital-photographers.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=129" width="1" height="1">Enter to Win a Colorful Dell Inspiron Laptop and $100 in Services!http://www.support.com/blogs/supportcom/post/enter-to-win-a-colorful-dell-inspiron-laptop-and-100-in-services.aspxMon, 09 Jun 2008 16:52:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:122root1http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=122http://www.support.com/blogs/supportcom/post/enter-to-win-a-colorful-dell-inspiron-laptop-and-100-in-services.aspx#commentsEnter once per day for your chance to win a colorful Dell Inspiron lapton and $100 in services from support.com! Between book reports, work brought home from the office, personal communication and household tasks like bill paying, a computer crash can...(<a href="http://www.support.com/blogs/supportcom/post/enter-to-win-a-colorful-dell-inspiron-laptop-and-100-in-services.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=122" width="1" height="1">"Being Your Own IT Person Sucks!"http://www.support.com/blogs/supportcom/post/being-your-own-it-person-sucks.aspxMon, 02 Jun 2008 23:02:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:121root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=121http://www.support.com/blogs/supportcom/post/being-your-own-it-person-sucks.aspx#commentsWe can't even tell you how often we hear from customers who share Steve Toback's sentiment (though, notably, often not his level of tech prowess.) "The real point of the post is this: I don't know if it's just me, but lately I've been afraid that, when...(<a href="http://www.support.com/blogs/supportcom/post/being-your-own-it-person-sucks.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=121" width="1" height="1">Microsoft Vista Problems Continue a Year Laterhttp://www.support.com/blogs/supportcom/post/microsoft-vista-problems-continue-a-year-later.aspxThu, 22 May 2008 16:49:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:119root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=119http://www.support.com/blogs/supportcom/post/microsoft-vista-problems-continue-a-year-later.aspx#commentsIn a blog that rings true for many support.com users, Susan Hanley at Network World talks about her ongoing frustrations with Vista. Twelve hours out of a weekend on the phone with offshore tech support sounds like enough to drive anyone batty! If you...(<a href="http://www.support.com/blogs/supportcom/post/microsoft-vista-problems-continue-a-year-later.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=119" width="1" height="1">Booby Trapped Media Files Snare 500,000+http://www.support.com/blogs/supportcom/post/booby-trapped-media-files-snare-500-000.aspxTue, 20 May 2008 18:44:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:118root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=118http://www.support.com/blogs/supportcom/post/booby-trapped-media-files-snare-500-000.aspx#commentsIn one of the largest fake media outbreaks in years, more than 500,000 users might have been exposed to unsafe files. Read the story here , and remember to never open a file of unknown origin....(<a href="http://www.support.com/blogs/supportcom/post/booby-trapped-media-files-snare-500-000.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=118" width="1" height="1">Tech Support for Moms: support.com is a Mom's Best Friendhttp://www.support.com/blogs/supportcom/post/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspxWed, 14 May 2008 16:37:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:115root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=115http://www.support.com/blogs/supportcom/post/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspx#commentsThe mommy blog CoolFindsForMoms.com posted about their experiences with support.com. Check out their review here. We've always believed that we're offering a service that is perfect for SAHMs and moms in general (who inevitably end up being a home's IT...(<a href="http://www.support.com/blogs/supportcom/post/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=115" width="1" height="1">We're making the support.com blog easier to findhttp://www.support.com/blogs/supportcom/post/we-re-making-the-support-com-blog-easier-to-find.aspxMon, 12 May 2008 16:57:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:113root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=113http://www.support.com/blogs/supportcom/post/we-re-making-the-support-com-blog-easier-to-find.aspx#commentsBy linking it to Technorati and other directories. Technorati Profile...(<a href="http://www.support.com/blogs/supportcom/post/we-re-making-the-support-com-blog-easier-to-find.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=113" width="1" height="1">category25incidentsaboutPeripheral1-800-727-87761-800-727-8776True15.0.4.0support.comsupport.com Support Connectionsupport.com support.com Support Connection2000240000support.com_Support_Connection_15.0.4.0.exesupport.com_Support_Connection_15.0.4.0.xpisha1:407e0b81a961a048633aba4a61a5163d35c93584truefalseagentunknownhttp://supportsoft-www.122.2O7.net/b/ss/supportsoft-www/1/H.9--NS/0https://102.122.2O7.net/b/ss/supportsoft-www/1/H.9--NS/0supportsoft-wwwtruewwwfalsewww.support.com71772f26_9874_4d4e_b32b_f2c14950d64cfalsefalsefalse