Incident Center - Computer Related Problems and Solutions

Incidents involving Windows

“I need help installing my router.”

Customer needs instruction on Vista operation.

“Outlook Express will not go past yesterday's date.”

PC cannot receive or send email.

“Geek Squad didn't fix my computer”

The mail default is set to Outlook; system settings need to be reconfigured.

“I can't send emails in Outlook Express.”

Outlook needs to be configured with a new email account.

“I am receiving error messages on my computer.”

Windows updates were corrupted.

See more customer incidents at our Incident Center