Incident Center - Computer Related Problems and Solutions

Incidents involving Printers and scanners

“I am receiving error messages when starting up Windows Vista.”

Improper drivers installed; incompatable printer being used.

“I'm getting a *printer not responding* error message.”

The printer needs new drivers installed.

“I'm getting a script error when printing from Internet Explorer.”

Browser settings need to be reconfigured.

“I cannot connect my Vista machine to my printer.”

New printer driver needed.

“I get an error message when I try to print on my Cannon MP780 printer.”

Faulty drivers installed.

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