Incident Center - Computer Related Problems and Solutions

Incidents involving Email issues

“I cannot send or receive emails.”

The AVG e-mail scanner is blocking everything.

“I can't open attachments.”

Charter email settings need to be reset.

“Outlook Express will not go past yesterday's date.”

PC cannot receive or send email.

“Geek Squad didn't fix my computer”

The mail default is set to Outlook; system settings need to be reconfigured.

“I can't send emails in Outlook Express.”

Outlook needs to be configured with a new email account.

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