Incident Center > Application

CD/DVD drive problem

Customer Issues
My CD/DVD drive isn't working with Roxio
Suspected Cause
Application corrupted
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In the Words of our Customer

I was employed for more than 35 years as a systems software designer/programmer but this problem had me stumped. Your engineer, Jeff, not only resolved the problem but also told me several things I could do to make my computer more productive. I will recommend your service to other and call on you again if the need should arise. Thanks, John.