Incident Center > Hardware

Sound not working

Customer Issues
Sound not working
Suspected Cause
computer was set to wrong sound card
support.com Service Delivered to Solve Problem:
Comprehensive Problem Resolution
Speed
Accessability
Professionalism
Value
sdcen-USUSD/http://http://www.support.comhttp://www.support.com/http://www.support.com/https://www.support.com/falseurlsound-not-workingSound-not-workinganti virus and spywaredvdemail issueshard diskhome networkinternet Connectionmonitoroperating systempc settingsperipheralsprinters and scannerssecurity softwaresoftware helpsystem performancewindowswireless connectionVirus and Spyware RemovalComprehensive Problem ResolutionSystem TuneUp2729/my-computer-is-running-slowly2/15/2007My computer is running slowlyMy computer is running slowlySpyware/virus infestationSecurityOther IssuesInstalled and ran anti-virus software, cleaned and secured system0Virus and Spyware RemovalMireilleNY44444419674205651473626841879www.google.comI am truly satisfied with the service. Your staff is wonderful. Maggie was very helpful.anti virus and spywaresecurityvirus scan2785/my-computer-is-locking-up2/15/2007My computer is locking upMy computer keeps locking upSpyware, conflicting services, redundant softwareSystem PerformanceOther IssuesDelivered a System TuneUp service and resolved the issue.0Comprehensive Problem ResolutionTeresaOR444448431555181434080239806I think it was fixed. I haven't tested it yet. But Dan told me what he did and he was really great! He saved my sanity!!!system performancespywareredundant software2885/cant-log-in-myspace2/16/2007I can't log into MySpace or pro-bowling websiteI can't log into myspace or pro-bowling websiteAdware/Spyware and crnk.dll browser parasiteSecurityOther IssuesRan full AVG scan0Virus and Spyware RemovalRonaldFL444449576846441967536336268Bill worked with me for close to 3 hours on my problem(s) and was very patient and helpful. Josh I worked with for a follow up for a much shorter time but was also friendly and professional. Thank you for helping, I'll recommend your service to others.anti virus and spywaremyspacesecurityavg scancmk.dll2912/my-computer-boots-slowly2/17/2007boot slowMy Computer takes a long time to boot upSoftware Conflict/ Multiple Installations/UninstallsSystem PerformanceOther IssuesPerformed System TuneUp0System TuneUpJamesWI34444843143206439064466645721system performancesoftware conflictuninstalls2937/too-many-startup-items2/17/2007too many startup itemsMy computer is running slowUnneeded startup items and Norton Internet SecurityApplicationOther IssuesDisabled a startup items and uninstalled Norton Internet Security0Comprehensive Problem ResolutionJoyNC2344457648431470446985529No offense Jeff, but I have to give Josh his props for being from North Carolina ;) See you on the flip side.....system performancenortonstartup items42904/sound-not-working9/27/2007Sound not workingSound not workingcomputer was set to wrong sound cardHardwareOther Issuesswitched to the onboard sound card0Comprehensive Problem ResolutionStephenVA44444/no-sound-after-windows-reinstallno sounds after reinstalling Windows/lost-sound-on-computerSound not working/abcradio-cannot-hear-live-talk-showI am unable to hear the live talk show on www.abcradio.com/audio-does-not-workMy audio does not work/sound-missing-from-computerSound problems.Hardwaresound problems\\172.16.42.197\File01\assetshttp://blog.support.comsupport.com Bloghttp://www.support.com/blogs/supportcom/default.aspxthoughts on tech support and our digital lifestyle from <a href="http://www.support.com">support.com</a>enCommunityServer 2008.5 (Debug Build: 30929.2835)support.com Offers Free WiFi Troubleshooting to Returning Hurricane Ike Evacueeshttp://www.support.com/blogs/supportcom/post/support-com-offers-free-wifi-troubleshooting-to-returning-hurricane-ike-evacuees.aspxFri, 12 Sep 2008 19:16:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:142root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=142http://www.support.com/blogs/supportcom/post/support-com-offers-free-wifi-troubleshooting-to-returning-hurricane-ike-evacuees.aspx#commentsOur thoughts are with the folks in Texas as they face Hurricane Ike. As we send positive thoughts for their safe return after the storm, we are also extending an offer of free WiFi troubleshooting should they return to find their networks have been knocked...(<a href="http://www.support.com/blogs/supportcom/post/support-com-offers-free-wifi-troubleshooting-to-returning-hurricane-ike-evacuees.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=142" width="1" height="1">Enter to Win the support.com Safeguard Your Summer Memories Sweepstakeshttp://www.support.com/blogs/supportcom/post/enter-to-win-the-support-com-safeguard-your-summer-memories-sweepstakes.aspxWed, 20 Aug 2008 17:34:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:140root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=140http://www.support.com/blogs/supportcom/post/enter-to-win-the-support-com-safeguard-your-summer-memories-sweepstakes.aspx#commentsEnter once per day , now through November 1, for your chance to win a digital camera, photo printer, removable storage device, and two valuable support.com services-- Data Backup Service and PC Tune and Protect....(<a href="http://www.support.com/blogs/supportcom/post/enter-to-win-the-support-com-safeguard-your-summer-memories-sweepstakes.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=140" width="1" height="1">When Their Computers Go Bust, What Are Boomers To Do?http://www.support.com/blogs/supportcom/post/when-their-computers-go-bust-what-are-boomers-to-do.aspxMon, 18 Aug 2008 18:56:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:139root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=139http://www.support.com/blogs/supportcom/post/when-their-computers-go-bust-what-are-boomers-to-do.aspx#commentsResearch Reveals Boomer&rsquo;s Renowned &ldquo;Do-It-Yourself&rdquo; Drive Also Applies to Tech Problems, Often with Frustrating Results REDWOOD CITY , Calif., August 17, 2008 &ndash; The generation known for Beatlemania, Free Love and Rock and Roll...(<a href="http://www.support.com/blogs/supportcom/post/when-their-computers-go-bust-what-are-boomers-to-do.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=139" width="1" height="1">What's New in the Operating System and Browser Ecosystems?http://www.support.com/blogs/supportcom/post/what-s-new-in-the-operating-system-and-browser-ecosystems.aspxThu, 14 Aug 2008 21:40:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:137root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=137http://www.support.com/blogs/supportcom/post/what-s-new-in-the-operating-system-and-browser-ecosystems.aspx#commentsWindows XP and Windows Vista Operating Systems The Windows Vista blog is reporting that Microsoft is seeing a big shift to 64-bit PC's based on the number of 64-bit PCs connecting to Windows Update. In addition, Microsoft has just released a series of...(<a href="http://www.support.com/blogs/supportcom/post/what-s-new-in-the-operating-system-and-browser-ecosystems.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=137" width="1" height="1">Always Wanted a PC-Driven Home Theatre?http://www.support.com/blogs/supportcom/post/always-wanted-a-pc-driven-home-theatre.aspxThu, 07 Aug 2008 19:02:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:136root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=136http://www.support.com/blogs/supportcom/post/always-wanted-a-pc-driven-home-theatre.aspx#commentsMSNBC weighs in on how to set one up. And, of course, support.com is ready to help keep the hub PC running smoothly and safe from security threats....(<a href="http://www.support.com/blogs/supportcom/post/always-wanted-a-pc-driven-home-theatre.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=136" width="1" height="1">support.com Offers Tips to End Tech-Related Homework Headacheshttp://www.support.com/blogs/supportcom/post/support-com-offers-tips-to-end-tech-related-homework-headaches.aspxWed, 06 Aug 2008 17:59:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:134root1http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=134http://www.support.com/blogs/supportcom/post/support-com-offers-tips-to-end-tech-related-homework-headaches.aspx#commentsThese days, hungry dogs and sloppy siblings take a backseat to crashed computers and corrupted files as likely homework excuses. To avoid headaches down the road, getting technology ready for the school year is one prerequisite to add to the Back to School...(<a href="http://www.support.com/blogs/supportcom/post/support-com-offers-tips-to-end-tech-related-homework-headaches.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=134" width="1" height="1">support.com Announces the UNOFFICIAL "John Mayer Friends and Family (and Fans!) Discount"http://www.support.com/blogs/supportcom/post/support-com-announces-the-john-mayer-friends-and-family-and-fans-discount.aspxFri, 01 Aug 2008 18:38:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:131root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=131http://www.support.com/blogs/supportcom/post/support-com-announces-the-john-mayer-friends-and-family-and-fans-discount.aspx#commentsRecent video circulating the internet shows that John Mayer has a second talent-- providing empathetic (though, in John's case, not wholly effective) tech support over the phone. Considering John is otherwise occupied with his Summer tour and not available...(<a href="http://www.support.com/blogs/supportcom/post/support-com-announces-the-john-mayer-friends-and-family-and-fans-discount.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=131" width="1" height="1">Hey, John Mayer! If the music thing doesn't work out, give us a call!http://www.support.com/blogs/supportcom/post/hey-john-mayer-if-the-music-thing-doesn-t-work-out-give-us-a-call.aspxFri, 01 Aug 2008 16:56:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:130root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=130http://www.support.com/blogs/supportcom/post/hey-john-mayer-if-the-music-thing-doesn-t-work-out-give-us-a-call.aspx#commentsCheck out John Mayer -- caught on tape by the paparazzi delivering the kind of expert, empathetic tech support worthy of a support.com work-from-home Solutions Engineer. As Jim Leff (writer, jazz trombonist, co-founder of Chowhound.com and someone I've...(<a href="http://www.support.com/blogs/supportcom/post/hey-john-mayer-if-the-music-thing-doesn-t-work-out-give-us-a-call.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=130" width="1" height="1">10 Efficiency Tips for Digital Photographershttp://www.support.com/blogs/supportcom/post/10-efficiency-tips-for-digital-photographers.aspxThu, 24 Jul 2008 19:48:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:129root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=129http://www.support.com/blogs/supportcom/post/10-efficiency-tips-for-digital-photographers.aspx#commentsPC World weighs in on ways to take and share photos efficiently. For complete newbies to digital photography, support.com offers a Digital Camera Set-Up and training service that will have you ready to get the most out of your new camera in under an hour...(<a href="http://www.support.com/blogs/supportcom/post/10-efficiency-tips-for-digital-photographers.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=129" width="1" height="1">Enter to Win a Colorful Dell Inspiron Laptop and $100 in Services!http://www.support.com/blogs/supportcom/post/enter-to-win-a-colorful-dell-inspiron-laptop-and-100-in-services.aspxMon, 09 Jun 2008 16:52:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:122root1http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=122http://www.support.com/blogs/supportcom/post/enter-to-win-a-colorful-dell-inspiron-laptop-and-100-in-services.aspx#commentsEnter once per day for your chance to win a colorful Dell Inspiron lapton and $100 in services from support.com! Between book reports, work brought home from the office, personal communication and household tasks like bill paying, a computer crash can...(<a href="http://www.support.com/blogs/supportcom/post/enter-to-win-a-colorful-dell-inspiron-laptop-and-100-in-services.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=122" width="1" height="1">"Being Your Own IT Person Sucks!"http://www.support.com/blogs/supportcom/post/being-your-own-it-person-sucks.aspxMon, 02 Jun 2008 23:02:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:121root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=121http://www.support.com/blogs/supportcom/post/being-your-own-it-person-sucks.aspx#commentsWe can't even tell you how often we hear from customers who share Steve Toback's sentiment (though, notably, often not his level of tech prowess.) "The real point of the post is this: I don't know if it's just me, but lately I've been afraid that, when...(<a href="http://www.support.com/blogs/supportcom/post/being-your-own-it-person-sucks.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=121" width="1" height="1">Microsoft Vista Problems Continue a Year Laterhttp://www.support.com/blogs/supportcom/post/microsoft-vista-problems-continue-a-year-later.aspxThu, 22 May 2008 16:49:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:119root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=119http://www.support.com/blogs/supportcom/post/microsoft-vista-problems-continue-a-year-later.aspx#commentsIn a blog that rings true for many support.com users, Susan Hanley at Network World talks about her ongoing frustrations with Vista. Twelve hours out of a weekend on the phone with offshore tech support sounds like enough to drive anyone batty! If you...(<a href="http://www.support.com/blogs/supportcom/post/microsoft-vista-problems-continue-a-year-later.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=119" width="1" height="1">Booby Trapped Media Files Snare 500,000+http://www.support.com/blogs/supportcom/post/booby-trapped-media-files-snare-500-000.aspxTue, 20 May 2008 18:44:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:118root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=118http://www.support.com/blogs/supportcom/post/booby-trapped-media-files-snare-500-000.aspx#commentsIn one of the largest fake media outbreaks in years, more than 500,000 users might have been exposed to unsafe files. Read the story here , and remember to never open a file of unknown origin....(<a href="http://www.support.com/blogs/supportcom/post/booby-trapped-media-files-snare-500-000.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=118" width="1" height="1">Tech Support for Moms: support.com is a Mom's Best Friendhttp://www.support.com/blogs/supportcom/post/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspxWed, 14 May 2008 16:37:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:115root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=115http://www.support.com/blogs/supportcom/post/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspx#commentsThe mommy blog CoolFindsForMoms.com posted about their experiences with support.com. Check out their review here. We've always believed that we're offering a service that is perfect for SAHMs and moms in general (who inevitably end up being a home's IT...(<a href="http://www.support.com/blogs/supportcom/post/tech-support-for-moms-support-com-is-a-mom-s-best-friend.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=115" width="1" height="1">We're making the support.com blog easier to findhttp://www.support.com/blogs/supportcom/post/we-re-making-the-support-com-blog-easier-to-find.aspxMon, 12 May 2008 16:57:00 GMT6199ccc3-6649-4541-94a0-104c67e002b3:113root0http://www.support.com/blogs/supportcom/rsscomments.aspx?PostID=113http://www.support.com/blogs/supportcom/post/we-re-making-the-support-com-blog-easier-to-find.aspx#commentsBy linking it to Technorati and other directories. Technorati Profile...(<a href="http://www.support.com/blogs/supportcom/post/we-re-making-the-support-com-blog-easier-to-find.aspx">read more</a>)<img src="http://www.support.com/aggbug.aspx?PostID=113" width="1" height="1">urlsound-not-workingincidentsabout1-800-727-87761-800-727-8776True15.0.4.0support.comsupport.com Support Connectionsupport.com support.com Support Connection2000240000support.com_Support_Connection_15.0.4.0.exesupport.com_Support_Connection_15.0.4.0.xpisha1:407e0b81a961a048633aba4a61a5163d35c93584truefalseagentunknownhttp://supportsoft-www.122.2O7.net/b/ss/supportsoft-www/1/H.9--NS/0https://102.122.2O7.net/b/ss/supportsoft-www/1/H.9--NS/0supportsoft-wwwtruewwwfalsewww.support.com71772f26_9874_4d4e_b32b_f2c14950d64cfalsefalsefalse