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virus infection home anti virus2010

Customer Tech Support Issues
Customer called when he recieved a virus form internet which wanted him to purchase their anti-spyware.The problem here was  Home Antivirus 2010 infection which was in the C:\WINDOWS\system32\braviax.exe C:\Program Files\HomeAntivirus2010\HomeAntivirus2010.exe c:\windows\system32\wisdstr.exe. Tried deleting and clearing prefetch & temp files. Also installed the latest version of AVG Anti virus and installed it.

In the Words of our Customer

Believe it or not received a virus that wanted us to purchase their anti-spy software and it wouldn't let me do anything. The Solutions Engineer fixed it painlessly and quickly! I'll use your service again.
Gena, CO


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