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Tom was able to take a barely functioning computer and restore it to an operating condition better than it has been in years. He was patient, informative and very clear in guiding me through processes. He was forced to find unique and innovative ways to diagnose and resolve my problems. He provided many useful *hints from the pro's* for my future use. I cannot say enough about Tom's professionalism, knowledge and expertise in this whole process. I will use and recommend your service.Thomas, IL
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