Wireless Router not accessing internet
- Customer Tech Support Issues
The customer could access the internet directly from the modem, but not through the netgear wireless router. The Solutions Engineer reset the network layer and reconfigured the router to fix the problem.
In the Words of our Customer
Need help reconnecting netgear so that I could use my lap top. First I called netgear which was a big mistake. Should have called you in the first place. Netgear was on the phone for 2 hrs, and I could not understand him and he could not solve the problem. I called you today and problem solved. I have told friends and relatives about your service. Thank you. Mike was great!Linda,
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Additional Information
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