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Internet cookies resulting slow computer

Customer Tech Support Issues
The customer reported a slow computer. The Solutions Engineer investigated and detected the internet cookies and Trojan virus to be the problem. The Solutions Engineer then cleaned the cookies and used virus removal tool to remove the virus. 

In the Words of our Customer

My support tech was Steve, and I must say that he was not only instrumental in solving all of my computer issues but his customer service and people skills left a lasting impression on me. I hope in the future that I have the pleasure of having Steve as my support tech as well as a friend. Thanks
Brian, SC


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