Incident Center > System Performance

Installation of AVG and a slow computer

Customer Tech Support Issues

The customer reported a slow computer and an installation of AVG. The Solutions Engineer detected remnants of previously installed antivirus programs. The Solutions Engineer removed the previously installed programs and installed and configured AVG. The Solutions Engineer also tuned up the computer and solved the problem of a slow computer.

In the Words of our Customer

Solutions Engineer Jay, Travis, Gio, Steve, After the fifth call I finally got connected with my hero Solutions Engineer Jay. I was getting frustrated after being on hold and my call got dropped from your end twice. Who's your service provider? Jay may not be for everbody but he provided your company with excellent service with a wealth of knowledge about his job. It was a learning curve for myself as I'm sure it was for him dealing with myself. Thank you. Jerry.Carter@support.com

Duane, WA