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External Hard drive not working

Customer Tech Support Issues
The customer reported a hard drive problem. The Solutions Engineer investigated and detected that the external hard drive was not recognized by device manager. The Solutions Engineer then reinstalled the drive for hard drive in order to solve the problem. 

In the Words of our Customer

External hard drive containing months of work suddenly stopped working. Within one hour of contacting Solutions Engineer it was up working. Thank u support.com
Mike, WA


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