Email invites multiple virus infection
- Customer Tech Support Issues
The customer reported that he got all kinds of viruses after he opened an email. The Solutions Engineer investigated and detected the virus infection and also found that the virus protection was not active. The Solutions Engineer then removed the remnants of previously installed Norton antivirus and installed the AVG.
In the Words of our Customer
I opened an infected e-mail from our local soccer club.I thought my computer was done for.It would have taken me forever to fix (if I could)I called your support tech (Bob) he had it fixed and cleaned in about an hour.Now I can watch my football games. Thanks!!Mark, NY
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