AVG blocking printer connection
- Customer Tech Support Issues
Customer was unabl to connect to the printer due to the remnants of the previous installed antivirus.Solutions Engineer investigated and detected traces of previously Norton antivirus. The Solutions Engineer cleaned up the remnants of the previously installed Norton antivirus set up the connection with printer.
In the Words of our Customer
I could not get the old security software off and could not setup printers. I got all my problems fixed but even got a network setup for all my computers and printers now I only have printers in one room and not in 4. Life is much more simplistic.
Keven,