Incident Center > Application

AVG firewall is not working

Customer Tech Support Issues

AVG installation corrupt and as a result the firewall function was not working.  AVG version was also out-of-date.  Cleanly removed and reinstalled AVG, configured and confirmed proper functioning of the firewall.

In the Words of our Customer

I renewed my AVG protection and the Firewall would not populate. John did a Great job in reconfiguring my PC so this problem would 'go away. he is an asset to your organization and should be accommodated for his job performance. He is the type of Technician you do not want to lose, treat him well and even a merit raise would do. I am a QA Manager who runs an ISO system and rate my experience with John a 10+. Thank you, Greg B.

Gregory, IL