Antivirus update blocked by virus
- Customer Tech Support Issues
Customer was unable to update the antivirus due to virus infection. The Solutions Engineer investigated and detected the virus. The Solutions Engineer removed the virus and also cleaned the unwanted software.
In the Words of our Customer
I usually fix my self and help my mother, but this time I could not fix it. I asked help from support.com and what a great Job John Did. We are going to sign up for the 3 PC support and that is thanks to John the (Solution Engineer). I highly recommend support.com and if possible tell everyone to ask for him. Once again great job & very happy.pat, IL
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