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Incident Center > Security

Unable to remove Virus infection

Customer Tech Support Issues
Customer was unable to remove the virus. The Solutions Engineer investigated and detected the rogue security center with popups . The Solutions Engineer removed the rogue security center and installed updated antivirus.

In the Words of our Customer

difficult virus (from my prospective) quite a few hours to solve (not complaining). The overall experience was great. The problem was solved. The techs were very helpful AND patient! Patience was the key to making it a good experience. We would recommend AVG to others.
Douglas, CA


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