AVG installtion
- Customer Tech Support Issues
The customer reported that he got all kinds of viruses after he opened an email. The Solutions Engineer investigated and detected the virus infection and also found that the virus protection was not active. The Solutions Engineer then removed the remnants of previously installed Norton antivirus and installed the AVG.
In the Words of our Customer
I was trying to renew my security and download an upgrade. Four hours later and a heap of printed instructions around me I gave up and called support.com. The man (Jeff) had it fixed within 20 minutes and was friendly ,not a word of criticism about my bumbling. Thanks support.comGlen,
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