Problem in Wi-Fi connection
- Customer Tech Support Issues
Customer wanted to get connected to wireless connection and exclude auto connect to other networks. The Solutions Engineer successfully connected the Wi-Fi as per customer's request.
In the Words of our Customer
I did not understand a lot of what was happening in terms of task manager and my lap's wireless management and this service representative helped me understand it and politely allowed me to learn more about my system and I am so glad for support.com. This representative is extremely good at communication as well as experience and training. I never got the sense that I was bothering him with my questions and he was happy to answer them in a lay persons terms. I feel protected now.Laurel,
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Additional Information
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