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CS.exe virus causing pop-ups

Customer Tech Support Issues
Customer with Windows XP complaining of virus warning pop-ups. The Solutions Engineer diagnosed root cause as a CS.exe virus infection.  The Solutions ENgineer then disabled and removed CS.exe and confirmed computer free of virus symptoms.

In the Words of our Customer

When opening an email from a friend a virus warning popped up, and it was too late! Alex was very helpful and patient with me, as I am not computer savvy. Not only did he get rid of viruses, he cleaned up the computer too!
Bernadette, Florida


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