Virus warning popups automatically restarting the computer
- Customer Tech Support Issues
The customer reported virus warning popups, closing which would result in automatic restart of the computer. The Solutions Engineer detected the malware, braviax.exe and PC Antispyware 2010, a rogue antispyware. The Solutions Engineer cleared the malwares using anti-malware tools.
In the Words of our Customer
Our computer kept popping up a virus warning popup and if we closed it, it would restart the computer. My ISP quarantined my services because it detected malicious activity. So I contacted AVG and they connected me with support.com and they fixed the problem. The Solutions Engineer was patient and understanding.Audra, TX
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