Incident Center > Security

Infected with the Facebook virus

Customer Tech Support Issues
The customer reported virus problem which redirected the browser to wrong websites. Ipconfig /all showed DNS is unusual (IP 68.87.76.182 and 68.87.78.134). The Solutions Engineer detected the virus and used anti-spyware tools to remove the problem.

In the Words of our Customer

Excellent! I called to fix a Facebook virus . The Solutions Engineer was real fast! I had removed the virus with MalwareBytes, but he found the worm left behind that was redirecting my browsers. This really worked!!
Richard, CA


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