Unable to control cursor with the mouse
- Customer Tech Support Issues
Customer with a Windows XP computer reporting that the touch pad does not work - customer cannot control the cursor. Identified and installed correct touch pad driver (Synaptics touchpad v.7.5.7, A10).
In the Words of our Customer
My laptop was an unusable mess until the cursor started floating around and neither a wireless or mouse with cord could control the curor. that made it a useless mess. Support.com fixed the cursor control problem by re-installing the proper drivers, removed malware and got rid of problems in start up. It now works better than it has in years.Susan, Indiana
Related Tech Support Incidents
Additional Information
Free Technical Advice
Our new technical support forum, support.community, has launched.
Need help with your computer or device? Ask our community for the answer.
Top Issue Keywords |
