Incident Center > Security

AVG Firewall configuration for home network

Customer Tech Support Issues

Subscriber with multiple computers having trouble with AVG's firewall installed on all three PCs.  Determined that AVG installation was corrupt and incorrectly configured.  Re-installed AVG and re-configured AVG's firewall to work correctly with the multi-PC home network.  Confirmed all computers on the home network online and working correctly.

In the Words of our Customer

Encountered problems running AVG firewall on a home network with three PCs, as computers kept losing connectivity. Was advised that it was not possible to run AVG and, instead, should use XP Firewall. As a loyal user of AVG, preferred to continue to use it as a firewall. Support.com Solutions Engineer demonstrated EXTREME patience and professionalism - at the end of the exercise, all machines are networked and using reinstalled and properly configured AVG. THANX SUPPORT.COM !!

Joanne, British Columbia, Canada