Incident Center > Application

A script on this page is causing IE to run slowly

Customer Tech Support Issues

Customer is getting this dialog when on mail.google.com 'Windows Internet Explorer Stop running this script? A script on this page is causing IE to run slowly. If it continues to run, your computer may become unresponsive.' IE is acting very strange - it is not wanting to do the updates from update.microsoft.com - keeps going in circles.

I am getting the following error: 'The site cannot continue because one or more of these Windows services is not running: Automatic Updates (allows the site to find, download and install high-priority updates for your computer) Background Intelligent Transfer Service (BITS) (helps updates download more quickly and without problems if the download process is interrupted) Event Log (keeps a record of updating activities to help with troubleshooting, if needed)'

Manually started services and upgraded to Internet Explorer 8 (IE8) to resolve problem.

In the Words of our Customer

Patrick of Reno area was able to solve my problem with Internet Explorer running script saying slow operation could harm computer and otherwise tuning computer to improved operation. An excellent, knowleageable and cordial member of your team.

Alice, Louisiana