Do you Need Assistance with Covering Video Files?
Dial our 800 number, or contact us online for help with converting your videos from one format to another.
Converting Video Files
When the first camcorder was made available to the public, by Sony in 1983, we began traveling down an invisible road with video technology. Little did anybody realize that a quarter of a century later, we would be able to capture video as easily as we can place an international call to Japan. Your phone can make movies, your new laptop can often make movies, and then there is the limitless choice of technologies specifically designed to capture those moments we want to keep the most. You're in the woods and don't know where to start, or you've already got your footage and want to upload it, or send a DVD to somebody? Here, at Support.com, our Personal Technology Experts know what you'll need to get those captured memories where you want them to be. There are many different types of file/video formats available and in use today, and not all video formats were created equal either. The movie you took on the camcorder of the kids is not guaranteed to play on the TV, and often times that leads to disappointment and unfulfilled expectations. Well, from CoDecs to Digital Camcorders, from iTouch pods to your smartphone, from .AVI to .MP4, we're ready to connect the dots for you. Maybe a simple conversion is all you need to do, make a movie smaller or bigger, or even size it to fit on a handheld device. Or perhaps you need to email that precious moment to a friend or family member, how do you know what they'll be able to playback reliably? Is there a universal video, which will play on every device? Support.com has the right answers for you and your unique situation. Our video conversion support services can include:
Transfer Captured Video
Transferring your captured video from your camcorder or video capture device. Providing insight and education on the different types of video files available. Configuring of native and proprietary software to get the best result for your video conversions. Ensuring that the converted video is playable on the device it's intended for, whether DVD, iTouch, or computer. Establishing a reliable method of video file conversion that will be consistent and easy to repeat. Making the task of bringing all of your recorded memories together a fun one and not a confusing chore.
We're here 24/7 as your remote source of video conversion technologies help. Just call one of our Personal Technology Experts and we’ll handle everything. The entire process is easy. After you call, one of our Tech Experts will start analyzing your video conversion requirements right away. By using only your Internet connection, we can fix just about any problem you may have—big or small. We're here to help you get the most from your technology. Also, by calling Support.com, there’s no need to go out to a local support center or invite strangers to your home. You’re free to just sit back and relax after we get started.
Support.com offers the top-notch support you’ve been looking for. We've been helping people solve their computer problems since 1998.
All of our Personal Technology Experts® are full-time employees living right here in North America. Before they can help you, they must first earn their title by passing a series of incredibly rigorous tests. By doing this, Support.com assures you that you’re getting the best customer support possible.
From driver problems to stubborn viruses to a slow computer, if you have a problem with your laptop, desktop or peripheral device, don't wait another minute—Support.com can help you right now.
Call Support.com and get the video conversion support you need.






