Online Computer Repair Advantages

"Virus and spyware prevented me from opening any files whatsoever. I couldn't get a local service to look at my computer for at least a week. Support.com handled it immediately, and had the problem fixed within 1 hour. Delivered on every promise, very helpful and spoke to me in plain English." -- New Hampshire

"My computer was infected from years of neglect. I hired a local guy and paid him $100 to keep my computer on his shelf for five days. After the 5th day, I demanded he return my computer fixed, non-repaired, or 'in a box of parts' if he had to. After I booted it up, it was obvious to me he had done little if any work on it, and probably had not even started on it until my impatient phone call. support.com debugged, cleaned, and operating in a matter of hours." -- Tennessee

"This was a great experience as it has been for me in the past. I love this service. I live in a small rural town in Montana and have to drive over an hour to a town that has any kind of computer repair plus leave it there for a week so I am thrilled to death!" -- Big Timber, Montana

"Mike was a hero - running from remote, he found and eliminated a rootkit bug that was shutting me out of all anti-virus/security websites and blocking updating/running anti-spyware; a problem that a local PC service wanted to solve by totally wiping my computer and charging me twice as much to do it." -- Oregon

"My technician was very friendly and accommodating. He listened to what my concerns were and seemed to enjoy what he does for the customer. I'd rather have my computer fixed this way than take it to my local computer store and have to wait one week for a diagnosis then 2 more days to get it back. Plus, I was able to do it from my own home without having to unplug my computer and take it in to the computer repair store. I loved it! Friendly, educated, and a convenient way to go!" -- Olympia, Washington

"I found this service much more helpful than having to take my computer to some outside service. It was convenient and helpful being able to take care of the problem with ithe interactive support. Michael was very courteous and helpful with solving my problem. Thank you." -- Phoenix, Arizona

"All I can say is ditto to my last two surveys, GREAT, GREAT, Great service thank you for making my life easier I don't have to spend hours on the computer of packing it up in the car to take it to someone to fix, I can call you and let you do the driving. Thank you." -- Antioch, California

"All from the comfort of my office in my home! Computer problems are fixed and is running extremely fast. I could not be happier with the results or the professional manner that John showed me. He is the expert and I do not need to really help him, I just watch! Thanks again John! Rutley C." -- Windham, Maine