Call 1-800-PC-Support (727-8776) now!

Netbook Overview

Netbooks are a popular, cheaper alternative to full size notebook and desktop computers. While some netbooks ship with Linux, most consumers are opting for Windows XP-based netbooks. What makes a netbook different from a notebook or desktop computer? The primary difference is size - netbooks fall somewhere between the smallest notebook computers and a large smartphone. Netbooks are also less powerful PCs - to reduce the cost. As a result most netbooks can't run Windows Vista and ship with Windows XP (and in a few cases Linux). To save even more money some consumers install OpenOffice instead of Microsoft Office. Netbooks are available from many manufacturers including Acer, Asus, HP, MSI, Dell, OLPC (One Laptop Per Child), Medion, Kohjinsha, Lenovo, Toshiba and others.

Common Netbook Problems

Netbook computers can be affected by the same problems as a full-size notebook or desktop computer. Because netbooks aren't as powerful, anything impacting computer performance (like a virus or spyware, or too many installed programs) will be even more noticeable.

support.com can help you tune and secure your netbook so you can spend more time getting value out of your new purchase.

Common problems include:

• Slow startup and/or shutdown time
• Frequent crashes or lockups
• Help getting printers and other devices / peripherals to work
• Problems upgrading netbook BIOS to the latest version
• USB devices are not accessible after being plugged in
• Problems transferring data to my used computer
• Unable to synchronize an iPod, iPhone, Treo, Centro, Windows Mobile or other portable device
• Problems accessing media content (pictures, videos, music) in Windows Media Player
• Windows Update errors preventing the latest security updates from being applied
• Errors with Flash, Java / Javascript, ActiveX
• Help connecting a used computer to a home network
• Frequent pop-ups and/or warnings that my PC is infected with a virus
• No audio or choppy audio / sound problems
• Problems installing and configuring anti-virus / anti-spyware software
• CD-ROM drive unavailable error

support.com Can Fix Your Netbook Problems

support.com Solutions Engineers are experts in fixing all sorts of computer problems, including problems specific to netbooks. Every day, thousands of customers use us to get support for a variety of problems, like these. Getting help from us is simple, just call!

support.com wants to radically change the way you think about PC support - we're convenient, quick and we stand behind our work.