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Support.com Releases ARO 2011 With New Security and Cleanup Features That Keep PCs Running Even More Safely and Efficiently

Update to the Popular Maintenance Utility for Windows(TM) Computers Is Awarded 4.5 Stars by CNET Downloads

REDWOOD CITY, CA -- (Marketwire) -- 03/29/2011 -- Support.com (NASDAQ: SPRT) announces today the release of ARO 2011, a maintenance program for Windows computers. In its first product review, ARO 2011 was awarded 4.5 out of 5 stars by the CNET Editorial Staff.

Formerly known as Advanced Registry Optimizer, ARO 2011 by Support.com offers all of the benefits of its highly-rated predecessors, with the addition of two new features. The first feature, a Baseline Security Scan, conducts a complete baseline security analysis of a PC and alerts a user to take action should their baseline security software be missing or out of date.

Junk Cleanup, the second new feature, scans, identifies and cleans eight common areas on a PC where "junk" accumulates, slowing down overall PC performance and taking up hard drive space. The new and improved features combine to make ARO 2011 an advanced repair and optimization tool that all Windows PC users should have.

"Through remote repairs of over 1.5 million PCs, and through the tens of millions of installs of our repair and optimization software, we've learned that PC users often don't have or are not up to date with basic security software," says Josh Pickus, President and CEO of Support.com. "With the new Baseline Security Scan feature of ARO 2011, our customers will be notified when they're vulnerable online so they can take steps to protect their computers."

With its easy to use interface, ARO 2011 deploys an advanced scanning engine and one-click optimization to identify and repair errors in a user's Windows registry. It also defrags and compacts the registry, while checking for and automatically applying tweaks to the registry settings to improve a PC's speed and performance.

In awarding ARO 2011 4.5 out of 5 possible stars, CNET declared they had "plenty of praise for ARO 2011" and added they "had no trouble entrusting our system's maintenance to it... ARO 2011 showed us that it could clean deeply, thoroughly and safely."

Support.com will continue to leverage its unique insights gained from servicing customers' PCs to develop and release future software-based solutions targeted at common consumer problems.

ARO 2011 is available for download from Support.com (www.support.com), CNET Downloads (www.download.com) and through partners worldwide at an MSRP of $29.95.

About Support.com
Support.com, Inc. (NASDAQ: SPRT) provides online technology services and software for consumers and small businesses. Support.com's Personal Technology Experts® provide a quick, cost-effective and stress-free technology support experience over the Internet and the phone using the Company's advanced technology platform. Support.com's easy-to-use software products detect and repair common problems to keep customers' technology running smoothly. Support.com offers service programs through many of the nation's leading office retailers, broadband providers, software vendors and PC/CE OEMs and provides software to over a million consumers and small businesses.

Support.com, Personal Technology Experts and ARO 2011 are trademarks or registered trademarks of Support.com, Inc. or its affiliates in the U.S and other countries. Other names may be trademarks of their respective owners.

Support.com, Inc. is an Equal Opportunity Employer.

For more information, visit www.support.com.

Contact Information: Contact Information: Investor Contact Carolyn Bass and Elaine Chen Market Street Partners (415) 445-3235 sprt@marketstreetpartners.com Media Contact Jonathan Poretz Double Forte for Support.com (415) 848-8109 jporetz@double-forte.com

Copyright © 2014 Support.com, Inc. All rights reserved. Support.com, the Support.com logo, and Personal Technology Experts are trademarks or registered trademarks of Support.com, Inc. in the United States and other countries. All other trademarks are the property of their respective owners. Terms and conditions, features, pricing and service options subject to change without notice.

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