Careers : Locations

Welcome to Redwood City, California

Support.com Headquarters is located in the beautiful Seaport area of Redwood City; a community of just over 75,000 people, a center of high-tech industry, and the mid-point of the beautiful San Francisco Peninsula. Surrounded by bay lands and salt flats, the terrain and views from our office are unique and stunning. It is common to see shorebirds and animals indigenous to the bay lands as you walk along the paths around the Seaport buildings.

Support.com proximity to Silicon Valley enables us to attract the best candidates in the country. Thousands of high-tech companies are located in the Silicon Valley including a host of Fortune 1000 companies. The San Francisco Bay Area is also home to several top tier Universities that allow us to continually recruit high level talent. Consisting of over a hundred cities and 7,000 square miles, the Bay Area is connected by many public transportation systems; six major overlapping bus transit agencies, four rapid transit and regional rail systems, and two light rails. The Bay Area also includes three International airports.

Support.com strives for work/life balance by providing our employees with membership to an onsite gym and spa, lunch time competitive team sports, and a lounge area where one can challenge colleagues to a game of table tennis or form a Rock Band on the Wii. Every Friday Support.com employees come together for a company sponsored lunch, which is the best way to meet and catch up with colleagues. Corporate events are a tradition, including Halloween and Support.com’s version of the summer and winter Olympics. You’ll find a healthy competitive spirit here at Support.com!

High energy, inspiration and passion for technology define the culture of our company. But Support.com is more than just a company, it is a community enriched by the diversity, perspectives, and talent of our employees.

Compensation and Benefits

Benefits are available to you and your family following the completion of an eligibility period.

Health and Well Being

• Basic Life Insurance
  Coverage provides financial security in the case of death.
• Dependent Life Insurance
  Coverage to help with unexpected expenses resulting from the death of a spouse or dependent child.
• Accidental Death and Dismemberment (AD&D) Insurance
  Coverage for any accident resulting in death or dismemberment. Benefits are payable in addition to any other insurance you may have.
• Long-term Disability (LTD) Insurance
  Replaces a portion of your regular income if you can’t work for more than 90 days of continuous disability.
• 401(k)
  Support.com helps you plan for your future with a 401(k) plan that allows you to save tax-deferred dollars toward your retirement
• Extended Health Care Coverage
  Extensive hospital, drugs, dental, and vision care for you and your eligible dependents.
• Emergency Travel Assistance
  Medical and travel assistance for you and your eligible dependents while traveling outside your province of residence. *Part of the Extended Healthcare Benefit.

Additional Benefits

• Paid Holidays
  Paid holidays are available to you in accordance with the company's holiday policies.
• Paid Time Off
  Full time permanent employees accrue PTO credit beginning the day they are hired. PTO may be used for any needed time away from the office.
• Employee Assistance Program (EAP)
  EAP can help you resolve a variety of personal issues. These services are completely confidential. *Part of the Extended Healthcare Benefit.
• Educational Reimbursement Program
  Upon recommendation and VP approval, can provide reimbursement for some expenses incurred for registration, tuition, and books on career related courses.