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Catching a Computer Virus - The Expert's Way

It's a nice sunny afternoon... but I'm buried in my computer finishing an important presentation. While innocently browsing to gather information, I am suddenly unable to access any website! This is my true story from last Friday. I check my network...

Published Mon, May 05 2009 7:42 AM by Raj

Filed under: virus alerts, computer problem, computer repair, virus infection, computer virus

A big shout out to our support.com Solutions Engineer Heroes

With the economy tanking and so much bad news we wanted to take a few minutes to recognize the heroics of our Solutions Engineers. Life is too short to fight with computer problems – but instead of using our words, here are your words. Unedited...

Published Tue, Mar 03 2009 3:56 PM by James

Filed under: virus alerts, computer problem, rootkit, avg support

Love Bytes: Don't Get Infected This Valentine's Day

HardOCP warns of a virus that is rumored to be re-surfacing on the day that most romantics don’t want to think about infection. Dubbed the Valentine’s Day virus, the attack could try to dupe consumers into installing the Waledec bot Trojan...

Published Wed, Feb 02 2009 2:39 PM by Heather H

Filed under: virus alerts, valentines day virus

Welcome to Our New and Improved Website!

You may notice things are looking a bit spiffier around here today. On Sunday, we relaunched the support.com website. While website redesigns are generally yawn-inducing exercises in self-indulgence , let me take a moment to point out what this redesign...

Published Mon, Dec 12 2008 4:19 PM by Heather H

Filed under: crapware removal, tech support, remote tech support, redesign, support.com, virus alerts

Catching a Computer Virus - The Expert's Way

A big shout out to our support.com Solutions Engineer Heroes

Love Bytes: Don't Get Infected This Valentine's Day

Welcome to Our New and Improved Website!

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