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Registry cleaning messed up my computer!

Registry cleaning is widely believed to be a key contributor to enhancing the performance of a computer. What is your computer's "registry"? It's a place that Microsoft Windows and all of the programs installed on your computer stores...

Published Mon, Jun 06 2009 11:36 PM by nikhils

Filed under: slow computer, registry cleaning

PC Health Check 2.0 - the latest offering from support.com labs

We've just gone live with the latest version of PC Health Check (version 2.0) and what a journey it's been! We listened to consumers to re-work the user interface, completely revamped our scanning technology and added more intelligence to our...

Published Mon, Jun 06 2009 5:31 PM by nikhils

Filed under: slow computer, diagnostic check, pc health check, pc scan, security check

support.com's Solutions Engineering difference (in one SEs own words)

Last week I received a six page document from Ken, one of our Solutions Engineers. Ken wrote this document - unprompted - to help fellow Solutions Engineers succeed in the service of customers. Solution Engineers (or SE for short) at support.com are our...

Published Thu, May 05 2009 7:50 PM by James

Filed under: computer problem, slow computer, virus removal, solutions engineer

Consumers Prefer Online Computer Repair

support.com recently surveyed broadband-connected consumers regarding their preferences for computer repair and technical support (1,254 broadband-connected consumers surveyed March 2009). A majority (59%) prefer the convenience of being able to speak...

Published Mon, May 05 2009 10:43 AM by James

Filed under: tech support, computer problem, computer repair, slow computer, online computer repair, virus removal

PC Recession Tips: Extend the Life of Your Computer, Go Used, Go Green

Consumers across the country are coming up with creative ways to save money and get to the other side of this recession. Instead of buying a new car they are fixing an older one, instead of eating out they're cooking in. The same ideas make sense...

Published Thu, Mar 03 2009 11:06 AM by James

Filed under: green computing, used PC, computer repair, slow computer, used computer, virus infection

Registry cleaning messed up my computer!

PC Health Check 2.0 - the latest offering from support.com labs

support.com's Solutions Engineering difference (in one SEs own words)

Consumers Prefer Online Computer Repair

PC Recession Tips: Extend the Life of Your Computer, Go Used, Go Green

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