We've just gone live with the latest version of PC Health Check (version 2.0) and what a journey it's been!  We listened to consumers to re-work the user interface, completely revamped our scanning technology and added more intelligence to our recommendation engine.  Getting to PC Health Check 2.0 was an elating experience which brought out the best out from the tech savvy wizards at support.com labs. It's always a wonderful feeling to create something new and innovative. And this becomes all the more significant when what you are building solves a problem which impacts a consumer's day-to-day life. At support.com we strive to help customers diagnose and solve all kinds of computer problems - from simple software installation to complicated malware removal - without getting lost in the geek speak of technology.

PC Health Check 2.0 comes with a fresh approach towards diagnosing your computer problem with a combination of interactive and auto-diagnostic features. The primary objective is to help you quickly identify key areas of risk affecting your computer without making hundreds of difficult to understand recommendations. Like an expert, PC Health Check 2.0 first gathers feedback from you to help understand the symptoms of the problem, rather than blindly firing an arsenal of diagnostic tools. The auto scan which follows is a single click operation that launches a number of diagnostic checks related to performance, security and hardware configuration of your computer.

Once the scan completes, the recommendation engine assesses your computer and summarizes the results in three key categories - Performance, Security and Hardware. Each category provides summary detail of checks which were executed on your computer in simple to understand, non-technical language. You can see more detail of any check by simply clicking on the scan report. PC Health Check 2.0 then goes one step further and, based on the aggregate results of the interactive and auto-scan results, provides an appropriate support.com service recommendation.

PC Health Check 2.0 is a step forward in helping diagnose computer problems with a simple one click, consumer friendly approach. Give PC Health Check 2.0 a try and provide us with your feedback - we'd love to hear from you!